Communication problems

Firstly, briefly, may I introduce myself (though I see many familiar siggies). My name is Nel and I live in Yorkshire. I have been sewing for many years, both by machine and by hand.

Polly and Kate suggested I come over here with my 'wee-problemette' and ask you good folks for help. You come highly recommended! :-)

I have an Artista 180, bought back in 2001, when I was fit and well. It has been used as a sewing machine regularly, but because of said ill-health the embroidery module has been sidelined, after the initial feeding frenzy. (On a side note, Kate, if you can wait till you come up, I have stabiliser and thread to play with till you know exactly what you need for the new machine)

Anyway, I had the machines thoroughly serviced a couple of years back, and mothballed them till I was well enough to start over. That time is now.

I have spent the week starting from scratch, with videos, manuals and lots of cotton practising, manipulating and generally re-aquainting myself with my erstwhile friends. Knowing of the incompatibility problems with the Artista, USB Ports and Windows, I proudly hooked the machine up to an old Win98 machine we had in the loft. So far, so good. The CPS link works just fine.

So, yesterday, I used the embroidery module for the first time. Machine worked fine; did some samples etc. etc. etc. Now confident, I linked it onto the ArtLink Program on the computer...

The Problem: My Artlink program is v2.01 and the machine has been 'updated' to v3.02. They are incompatible. Bernina don't want to know (according to the website); my Dealer has changed hands and haven't a clue. I have emailed Bernina, anyway, but I'm not holding my breath. Their last answer to me, a while back, when I was searching for a parallel/usb connector, was basically unprintable. They suggested I buy a new machine...

I'm stuck. Have you any thoughts? Do you know where I might obtain an ArtLink v3.02 CD, or would it be better to attempt to get 'someone' to regress my module back to 2.01? And even if I do get connectivity, can I still get designs for the 180?

Please can you help?

TIA Nel

Reply to
Sartorresartus
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Yee Haw! ;) Yes please. Haven't heard yet...

Hoping it's sorted by the time I come North... :)

Reply to
Kate XXXXXX

I spoke to the right contact at Bogod's this afternoon. She was lovely.

She has managed to sort out the problem for me.

Nel

Reply to
Sartorresartus

That's great! Would you care to share the answer?

- Herb

Reply to
Herb

With pleasure.

They are going to send me a CD of the right software. That _should_ sort the problem. I wish there was a better fix than to dredge up and old computer and dedicate it to a sewing machine, but needs-must-when- the-devil-drives, as they say.

I'll post again when I've received it, and tell you if/how it works.

Nel

Reply to
Sartorresartus

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