Rant, rant, rave! :)
It's bad enough our company truck took a major dump -- major enough that it will be cost effective to buy a new one. Here I thought I was done with car shopping for a long, long while. *sigh*
But dealing with car salesmen. Grrr!!! After visiting a couple of lots and leaving with my head spinning, I decided to go back to my old friend the internet. At least I could look at my options in peace. Got the truck figured out, got the financing squared away, so it's time to work on pricing. Most of the local dealers had links for internet price quotes. Cool! This should be a snap, seeing as I know exactly what I want and I know it's available that way.
WRONG! Every single stinking dealer has emailed back "we can't proceed until you call us." Well if I wanted to call them, I would have picked up the phone instead of sending an email, wouldn't I? I've called two of them back, and there wasn't one single question they asked me that wasn't covered in my initial email, and nothing they told me that couldn't have been done by return email. But when I asked why it was so necessary that I call them, they played dumb. (Maybe it wasn't playing. Who knows?) So I decided to reply by email another dealer asking them why I needed to call -- the stinker looked up my number in the phone book and called *me*!
I guess I've gotten really spoiled by my Honda and Lexus dealers. Waahhh! I wish they made work trucks! :) (Well, my employees have all decided that the Lexus will be just fine as a delivery vehicle, except they can't agree on who would be the delivery driver. *grin*)