Surprise, surprise!! Guess what was in my mail on Friday! (Well, the subject line gives that away.)
I ordered a pattern from her site on March 23. I used all the email addresses y'all suggested. I finally printed off a snail-mail form and sent it with a printout of my PayPal payment. Then I put off notifying PayPal because I just had too many other dumb little things to attend to.
There was no apology or explanation in the envelope with the pattern.
March 23 until June 13. "Amazing" customer service. I guess my Friday the
13th was lucky.