So who's counting?

Den 24-03-2012 05:03, Polly Esther skrev:

I hope you told the store - they need to know so that they can take it up with the manufacturer (or if it was on their web site only, change that). Of course, they should also send you replacement/refund.

This is similar to the issue of shop staff cutting you short, except with a bolt, even if bought in a LQS you would not know until afterwards that you were shorted.

I only ever bought one bolt of fabric and that is for my ongoing (refuse to use UFO!) DJ quilt. And no, I did nor unroll it to check, I must admit. Maybe in old age I'll be writing here complaining that there is not enough, and I'll be asking you all for som 30 year old kona snow :-)

Hanne in DK

Can you tell us the name of the store, so we can be watchful in future?

I tell you, I won't be ordering from Rossvilee Quilts again. I asked in the ordering instructions to be informed if it didn't all fit into one Global Priority envelop, because I would leave out some stuff to make sure the shipping wasn't expensive.

The order was sent in two envelops, thereby doubling the shipping costs, and I was told AFTER it shipped. $13.45 x 2 = $26.90

That's not all. One parcel was charged £16.43 ($26) and the other £12.50 ($19.83).

This is the most expensive fabric I've ever bought. I don't think that retailers in the US realise what might happen when they just decide things on a whim. I didn't like paying an extra $60 for my fabric, however cute it was!!!

-- Jo in Scotland

LOL. There's a couple of yards of kona snow here. I'll go label it: for Hanne, save 30 years. Polly

"Hanne in DK" >

If it was by the bolt than the mfg. would be to blame? Seller and mfg. both need to know and you need a refund for the shortage. We all maybe should be watching closer.

I am irked by the half gallons of ice cream that aren't. Canned pineapple and other stuff that don't work for old favorite recipes anymore are a real pain too. Prices keep going up while the quantities go down. : ( Taria

When I want to sew but realize that I am somewhat brainless - I serge receiving blankets. You just wouldn't believe what a good receiving blanket costs although you may know that a sweet (but leaky) baby can need several per day. Tonight I find that I have been given 'short shrift'. ( Is that the expression?) I bought bolts of a very soft sweet cotton from a reliable online source. Each bolt was said to hold 8 yards. Did not. I can only get seven blankets per bolt. ( 36" x width of fabric) It IS a big deal. We've become used to there only being 11 ounces in a 'pound' of coffee and assorted other retail finagling. We endure and survive. Makes me wonder if we never really notice when a bolt says how many yards and actually does not. Maybe not a big deal sometimes - but I have an extra baby per bolt who needs swaddling. Grrrrr Polly

Ran into this a few years back--my first online order no less. Obviosuly they did NOT look at teh fabric as wehn I got it it was 'print off-set' by

1/4" all the way throughout. Owner was very embarrased..sent me an 'extra bit' besides what I had ordered and covered return postage as she said the manufacturer would be interested in knowing that '2nds' were being sent to a Quilt Shop. There isn't any reason a shop would send out a bolt of fabric, or ANY fabric for that matter, without measuring it first and making sure it was correct..........not if they want return customers.

I'll be quite interested in knowing how this plays out.

Butterfly

How very annoying! I'm assuming it's the manufacturer's fault, and that the shop will be very happy to know about the problem.

Makes me w>When I want to sew but realize that I am somewhat brainless - I serge

I'm not entirely sure I'd want to know what 30 yards of batting, off the bolt, looks like! Even if it turns out that it is 1/2 yard off...

Hanne in DK

Den 27-03-2012 14:23, Roberta skrev: