I've been a supporter of TSWLTH. You have to be careful, but sometimes you can find a real bargain. Besides, it's the only full-service fabric store in town.
The past couple times I shopped there, I had problems resulting in having to take everything off the already paid receipt and do it all over. I had been overcharged -- a lot -- both times. Today I went with a friend, 40% off coupon in hand. I found some really cute fleece on the cheapie table marked $4 a yard. On examination, there was a brown line going all the way through the bolt that would make it necessary to cut off a good eight inches along the selvedge edge. I asked for a discount (a really bad habit of mine that embarrasses my husband but often saves money) and the woman cutting made a call and offered me
20% off. I said sure and took several yards. At the checkout lane, the final tab was way more than it should have been. I waited until I had the itemized list and then said, wait, you charged me wrong for that fleece. The checker was confused, turned to the asst. manager who was checking beside her and the asst. manager said "You never should have been offered the 20% off -- that's why it was marked down to $4." I said "She's charged me $5.99 a yard. With no discount." The asst. manager continued to tell me I shouldn't have any discount and that it was just "wrong". The line was stacking up and she was getting nastier and nastier and finally I said just to give it to me for $4 a yard and forget the discount. Ok, I was given some money back and then told an amount to give back to the checker for that fabric. NOOOOOOOOOOO! Not right!Ok, you guys don't know me in person, but I am the least confrontational person in history. I make it a point to say nice things to checkers while I'm in line. I never complain about delays and I really put an effort into making a very uncomfortable job as easy and pleasant as possible for my little time going through line. I don't "tell people off" and I never try to "put somebody in their place." It's not me. So I just paid and left.
It wasn't the checker's fault. The asst. manager has been rude in the past. I would say "she doesn't like me" but I think that would be personalizing her dislike for almost everybody who comes into the store. The manager is worse. She's been so rude to me -- while I was handing her money -- and I can only assume she treats everyone that way.
I was only out a few dollars too much, it's just the principle of the thing. So I'm not going back. Not with a 50% coupon, not for the huge sale, not for anything. I'll spend extra or do without to stay the heck out of that store from now on.
Sorry to carry on for so long, but I'm upset and I just wanted to add myself to the ranks of those who hate that store more than we love the prices.
Sunny