Big time Bernina withdrawal!

I took my 1130 to my trusty Bernina guy to get a tuneup. I've been keeping it in tip top shape for almost 20 years now (bought it in 1987). Alas, it needs a part that he can't get. I now have to find a part for it or see if one of the local places will honor my 20-year mechanical warranty even if I don't find the receipt. In the meantime, I'm Bernina-less! Ouch. I did pick up Janome 4000 to do buttonholes (thanks to all who helped with that decision), and am learning how to use it for other things, but it's not the same. Oh woe is me. :)

Tomorrow, I do some fancy footwork trying to either find the part or see if they'll honor the warranty. Jeepers, who knew being Bernina-less was this stressful?

Reply to
Donna
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I feel bad for you, Donna and I really hope you will be able to find the part somewhere. I don't know how the weather is where you are, but I can't do any footwork(walking outside) here in Houston after 10 a.m. till dusk, just too hot. I believe in that ad that says let the fingers do the walking, while I have a cool drink and talk on the phone. Emily

Reply to
CypSew

I've never heard of this happening before with such a young Bernina, let alone one still in warranty. They should know by the serial number of the machine whether it is still in warranty. The 1030s were manufactured between 1987 and 1992 so it would seem that your 1130 has to be under 20 years old. What about the dealer you bought it from? If that dealer is no longer in business or if you moved away, you should be able to take it to another registered Bernina dealer or mechanic and get it fixed. Call Bernina USA in Aurora, Illinois (630-978-2500) and talk to their customer service. What they can do is contact the Bernina dealer closest to you to authorize them to fix it. But you will still have to pay for the labor.

The power board in my 20+ year old 931 blew out recently (the only thing that ever went wrong with it). And while my machine was no longer in warranty (and I had to pay), they sent the board to Illinois where it was repaired. I do know that a few years back that the Bernina warehouse in Switzerland had a terrible flood and they lost many parts. But you should still be able to get your machine fixed even if they have to make you a new part or rebuild one. Go to Yahoo Groups....

If you don't have an account, you'll need to make one. They are free. Join the "BerninaThirtySomethings" group and post about your problem. You'll get lots of help there. These folks really know Berninas! They also have informational files and manuals in the "files" section. And there are at least a couple of registered Bernina techs that post there regularly. There are other Bernina groups on Yahoo as well. And there is another general sewing machine repair group called WeFixit. If you need any other help, feel free to email me (just take the "nospam" out of my address.

I was completely stressed out when my 931 went in for repair so I know how you feel. Make sure they hook you up with a dealer that has a tech that knows the older machines. Mine only knew the newer machines and only worked part time so it took forever for me to get my machine back. She had to get help with everything and it turned into a real ordeal. In fact, they finally had to send my whole machine to Illinois because she could not get the needle up/down stop working again. I hope you can avoid that kind of trouble. And if you are thinking about getting a new one, be sure to let the dealer know such a purchase would be contingent on how well they fix the 1130. Good luck and please post the outcome as I'm very curious.

Phae

Reply to
Phaedrine

Why not drop "Our Own Ron" a line and ask him about the part?

Ron Anderson A1 Sewing Machine PO Box 60, Sand Lake, NY 12153

518-469-5133
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Beverly

Reply to
BEI Design

What part? I have had all sorts of things replaced on my 1130.

Reply to
small change

Get in touch with the Bernina group on Yahoo. I have gotten parts for my 530 from them.

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Reply to
Sally

Phaedrine wrote in news: snipped-for-privacy@news-50.dca.giganews.com:

I did find a local dealer and their guy is going to give me a call. It's apparently unusual for this part to break, but it's part of the mechanical and not computer setup, so it should hold up for repair under warranty. Like you said, the labor will cost me, but it's worth it to me. It's an

1130 manufactured in 1987. I do have the serial number and all that good stuff. I even have the paperwork where they priced it out for me. The only thing I don't have is the receipt, but it doesn't sound like that's going to be a problem.
Reply to
Donna

"small change" wrote in news: snipped-for-privacy@news4.newsguy.com:

It's an adjustment block, part number 0001777200

Reply to
Donna

"BEI Design" wrote in news:M5KdnXvDnITBaRXZnZ2dnUVZ snipped-for-privacy@comcast.com:

Done! Why didn't I think of that???

Reply to
Donna

That's good news. I hope your baby is in and out of the shop in no time. :)

Reply to
Phaedrine

Donna;

Not a Bernina person here, but hope you get your machine back soon without too much hassle... I know all too well how it is to be without your favorite machine..

me ( [real] S>"BEI Design" wrote in

Reply to
me

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