Brother 920d parts

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Hi, I have a Brother 920d, actually it's my sister in laws and I have been  
making it "pretty" for her. :) not reall --- just cleaning it, oiling it an
d making sure it works well. It was handed down from a family member to her
 and has been sitting a while. It is in excellent running condition, The ti
ming is PERFECT --- it loops AWESOME, but I noticed one of the tensions was
 not tightening or loosening, so it was a little off. :((( When turning the
 dial the plastic "gear" piece in there is definitely stripped, I can feel  
the teeth rubbing and it just turns. :((( There is also another plastic pie
ce inside there that snapped as well.
I called brother to order a new tension assembly and they won't sell it to  
me. I was told it is an "internal part" and that it is "classified" so they
 can't sell it to me. I have to go to a dealer. The nearest dealer to me is
 77 miles...

The machine doesn't need anything else and I can put the assembly on myself
 (if they sell it as one piece --- I really don't want to put it together i
n a million pieces! I can but I know they are so much of a pain, lol).  
So....does anyone know of a site that may have a tension assembly for this  
machine??? (it's the green one, upper looper...)

Thanks in advance,

Re: Brother 920d parts
On Thursday, October 9, 2014 9:24:38 PM UTC-5, wrote:
Quoted text here. Click to load it
eBay any of the online showing machine stores?  Maybe Ron, our resident machine guru, can give a tip where to pick up this part.

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