Brother machine parts

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I have a Brother Super Galaxie II electronic sewing machine which has
a LED screen that is now too dark to see properly.   The retailer from
whom I purchased this machine some 6 or so years ago tells me that
Brother does not supply replacement LED screens for this model.

I can't believe a supplier would cease to supply something so
important so soon.

Can anyone tell me who I can approach about this please?  I live in
New Zealand but can easily order goods over the Net.

Thank you.

Tigsnona

If you can keep your head when those around you are losing theirs, you probably
haven't understood the situation.

Re: Brother machine parts
Maybe you could contact them via their web sit, and try to locate the
part you need:

http://www.brothersews.com /

wrote:

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"Old quilters never die, they just go to pieces."

Re: Brother machine parts
I had  the same problem with my machine. The spare lcd is available from
Brother in the UK. The cost is about 500 British pounds.  Don't fall about
laughing it is cheaper to buy a new machine and I was very very angry about
it. I have had  very extensive dialog with Brother and I am very
disappointed with their response.  I hope you will write a letter of
complaint, otherwise I am afraid you will have to buy a new machine.  Super
model wasn't it.
Liz
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probably haven't understood the situation.



Re: Brother machine parts
If your machine is the M895 you do not need to replace the entire screen.
it is only the 'backlight' which costs approx $60 dollars AU.  I own a
sewing machine dealership in Australia and have just replaced one for a
customer.  It is fairly easy to replace for any sewing machine technician

Merv
Sew Right Sewing School
QLD Aust
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probably haven't understood the situation.



Re: Brother machine parts
I sold my machine to my friend but her husband has tried to get the
backllight which is 500 in the UK. Would your backlight fit my 895 and how
much would you charge to send.  Only query I have is on voltage.  Friends
husband is good engineer so we can fit.
Liz
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