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Help! New Janome 4800 QC

Just got it for Christmas and it is having problems,

First off I haven't sewed anything together with it yet, I was only testing out the stitches on cotton fabrics. ( not close to the edge) Then I dropped the dog feet, raised them back up, and I started to have trouble with it eating fabric.... then I noticed that the stitches where not feeding correctly.. the ABS's where not spacing correctly, as the other stitches. Would anyone here have a clue what is wrong with the machine? My dealer will not open back up for a few more days.. and I am just sick..

Reply to
Christina in Ok
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Sounds like the feed dogs did not come all the way back up....can you try that again? Up and down a couple of times to see if they really click in the UP position?? That is how my machine acts when it is not feeding the material........HTH

Reply to
Pat in Arkansas

I have had a 4800QC for a little over 2 yrs, but that has never happened and I really have no idea what the problem could be. Sorry to hear that you are having any type of problem. I love my machine. It is a great workhorse. I use it nearly everyday - well - not quite, but I have done a lot of quilting work on it and still plan to continue to do so. Is it possible that you have gotten a few pieces of thread caught in the bobbin case or the shuttle or something of that nature? Hope you can get your problem resolved ASAP. It is terrible to have a brand new machine that is "hiccupping". Marlys in Indiana

Reply to
Marlys in Indiana

Reply to
crafty542001

did you use some kind of backing on the lettering, like a tear away or water soluble material. i know that happened to me when i didn't put something under what i was sewing

Reply to
crafty542001

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