[OT] Flooring

The hardwood flooring I ordered online came on March 20th. I have not shared my delight, because.... I was NOT delighted.

The color is not even close to the sample the manufacturer provided. I have been working with customer support at the online supplier, and today she sent me an e-mail saying that the faulty stuff will be picked up soon, and new product delivered. Whew! I was so not going to install this stuff, and I hated the idea of eating a 25% re-stocking fee, in addition to return shipping costs. Looks like this will work out after all. :-) I'll be happy to share the name of the online store after everything pans out, in case anyone else is looking for flooring.

Beverly, might relieved!

Reply to
BEI Design
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I'm glad they are going to make it right for you. I hope the new stuff is what you want. Will be keeping a good thought!

Sharon

Reply to
Sharon Hays

Thanks, Sharon. I have everything crossed, awaiting the final word.

Beverly

Reply to
BEI Design

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