I spent something on the order of 4 hours tonight installing the drivers, installing a new Wireless-G PCI adapter in my older computer, rebooting about a dozen times, uninstalling everything, holding my tongue just right, trying it again, and again, and again.... Finally called tech support, she walked me through everything I had already tried another five times.
It's Dead, Jim.
She gave me a link to Return Merchandise Authorization number and they will replace the unit.
Just to keep it a little "On Topic", I am hoping to get my older Gateway up and working with the embroidery machine. The Gateway has a native serial port for the dongle connection (I've been using a USB adapter on my notebook), so maybe I won't have to close the PSW digitizing software and open the "Conversion" software every time I want to send a design to the XL5000.
I'd really like to have the computer connect to my wireless LAN, so I can transfer a bunch of files I have downloaded on my new Dell computer. I know I could burn them all to a CD, but if I can't' get the LAN working, I won't have an internet connection on the old computer. Not fatal, but inconvenient.