OT Limited Internet Access

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Dear Friends,

If any of you has Internet access through Comcast, be warned.  As of
October 1, it is going to begin limiting access to the Internet to its
customers.  This happened to us through Wild Blue.  We recently moved
to the country, and the only Internet access we can get is with
satellite and Wild Blue.  It was so slow that I thought something was
wrong with my new computer.  I was told that we "violated its fair
usage policy."  We never heard of such a thing.  I asked for an
upgrade, because I can't use the video features on my computer.  We
were told that for punishment, we couldn't have an upgrade until
September 5.  The service is so slow, it's worse than dial-up, which
we hadn't dealt with in years.  Some days, when I have a lot of mail,
I can't even read it because it goes over our daily limit.  What is
someone to do if they depend on the internet for research?

I wonder if this is a new wrinkle.  I hope you all quit Comcast in
disgust.  Maybe that will teach the others that we won't stand for
it.  I've complained to the FCC, but have not yet heard anything.

Teri

Re: OT Limited Internet Access





On 8/30/08 3:42 PM, in article
snipped-for-privacy@p10g2000prf.googlegroups.com,

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I heard something about Comcast limiting access hours the other evening on
one of the local Houston, TX channels, but didn't pay attention to what was
said, since I've never had dealings with them.  It does seem a shame,
though, considering the price that's charged.
Emily


Re: OT Limited Internet Access


gjones2938 wrote:
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If the clip below describes what is happening to you, you won't get much
sympathy: People who use 250x the average amount of bandwidth have to be
reigned in, pay more, or whatever. So don't expect normal users to "quit
in disgust" because of your excesses.

JPBill
==================================================================
Comcast, one of the country’s largest Internet providers, said this week
that it would place limits on customers’ broadband usage.

Beginning Oct. 1, Comcast will put a 250 gigabyte-a-month cap on
residential users. The limit will not affect most users, at least not in
the short-term, but is certain to create tension as some technologies
gain traction.

A Comcast spokeswoman, Jennifer Khoury, said 250 gigabytes was about 100
times the typical usage; the average customer uses two to three
gigabytes a month. Less than 1 percent of customers exceed the cap, she
said.

Many Internet providers reserve the right to cancel the service of the
most excessive users. The 250-gigabyte cap is Comcast’s way of
specifying a longstanding policy of placing a limit on Internet
consumption, and it comes after customer pushed for a definition of
excessive use.
=============================

Re: OT Limited Internet Access


Excuse me, but do you consider reading my e-mail, coming here to
discuss sewing, and purchasing items on the Internet that I can't get
locally excess?  Oh, and I pay my bills online.  How dare you accuse
me of that when you don't even know me?  I don't download much of
anything.  I have one young grandchild who occasionally plays games on
the Internet.  I don't let him do it anymore, because we noticed after
he had played for a while, the service became very slow.  This NEVER
happened when we had our service through a different provider in the
city.  But we have no choice here.  The only provider available is
punishing us because we were told we downloaded too much.  They must
consider
going to websites or shopping downloading, because that's all we do.

Teri


Re: OT Limited Internet Access


gjones2938 wrote:
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I don't know to whom you are replying, since you did not
include any of the message in your post, but if you are
experiencing computer slow-downs *after* your grandchild
plays online games, it is very possible he has exposed your
computer to some virus or zombie bot, and that it (your
computer) is consuming bandwidth without your knowledge.  If
your computer has been compromised it is very likely that it
is being used by malefactors to send huge quantities of spam
or other malicious material. You might want to have a
computer expert scan your computer and deal with any
problems he/she finds.

There is a free virus checker here:
http://housecall.trendmicro.com /
and a free tool for scanning for bots here:
http://spysearchdestroy.com/?gclid=CNHtqPj3tpUCFQQCagodgnCAQA

Comcast is not going to limit ordinary residential users,
only those who are consuming over 250 gigabyte-a-month.  If
your computer is doing that it is almost certainly
compromised.

Beverly



Re: OT Limited Internet Access


Dear Beverly,

I was referring to billp--whoever he is.  I really resent someone
assuming that I'm doing something wrong.  I'm a seventy-year old
lady.  I don't play games online and aside from this list and some
cloth dollmaking lists, I don't do anything else.  I used to do a lot
of research online for my classes, but I use it way less now than I
did then.  And I never heard of fair usage policies until I complained
about how slow our connection was, and nonexistant in some instances.

My computer is brand new.  We don't have our internet service thru
Comcast; we have only one choice--a small company that told us we are
over-using.  Is it possible that we've been compromised already?  I
have firewalls, Norton Security, and a bunch of Vista security
measures.  Being almost completely computer iliterate, I don't
understand how a brand new computer can be filled with viruses and
such after less than a week.

Thanks for your explanation.  When my son (a computer geek) comes to
visit, I'll ask him to check it out.

Teri


Re: OT Limited Internet Access


gjones2938 wrote:
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Teri, you brought up Comcast in the first statement of your original
post and concluded it by urging their subscribers to quit them in
disgust and complained to the FCC! Now you say you don't use comcast
anyway and you don't know what causes your computer difficulties. So why
bring them up at all?

Putting Comcast together with your ref. to overuse triggered my post by
way of possible explanation, not an accusation.

I hope you get your computer/ISP situation ironed out, anyway.

JPBill (whoever he is: Just Plain Bill)

Re: OT Limited Internet Access


gjones2938 wrote:

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Has your grandson played online games with the new computer?
If yes, then it is definitely possible.  Do you render
e-mail in HTML?   Do you click URLs in e-mails?  Etc.....
If yes, then again, it's possible.  (I will not use Vista, I
read all e-mails in plain text, I never click links from
strangers.)

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Good luck!

Beverly



Re: OT Limited Internet Access


gjones2938 wrote:
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It's very possible, Teri.  And the normal virus and firewall stuff
doesn't catch it.  Look into using something like Malwarebytes
anti-malware stuff.  It tracks this stuff down, quarantens it, and then
blasts it.  Copes with most stuff, and there are others about for the rest.

ALL providers have a cap on usage: there's only a finite amount
available, and they have to ration it somehow.

--
Kate  XXXXXX  R.C.T.Q Madame Chef des Trolls
Lady Catherine, Wardrobe Mistress of the Chocolate Buttons
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Re: OT Limited Internet Access


Dear Kate,

It's 4:00 a.m., and I've been up all night.  I've not been flamed
before, and it really upset me.

My grandson told me that someone stole his password at the Runescape
site that he frequents.  He changed it, but could that have
contributed to this?    The service was very slow on the old computer,
too, and we got a new one because first, it was six years old, and
second, it didn't recognize the removable disk drives anymore.  My
littlest grandson will be using it, but not online, and only with the
games that are already installed and don't need a CDROM to play.

I have entered a swap on one of my lists to exchange rag dolls (as
opposed to cloth dolls).  I guess since I can't sleep, I'll go ahead
and work on it for a while.

Bev and Kate, you've calmed me down.  At least now I think there is
something positive I can do about this.

Teri

Re: OT Limited Internet Access






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One child playing online can fill a computer with Virus in a short
afternoon.
I have a close friend in the computer business and watch them clean up
machines all the time. Some that they just sold a short time ago. Almost all
have children involved.

--
Ron Anderson A1 Sewing Machine
18 Dingman Rd Sand Lake, NY 12153
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Ron Anderson wrote:
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Teenaged boys are the worst... ;)

--
Kate  XXXXXX  R.C.T.Q Madame Chef des Trolls
Lady Catherine, Wardrobe Mistress of the Chocolate Buttons
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Ron Anderson wrote:
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I have always found the words on the aspirin bottle to be an excellent
guide:  Take two and keep away from children.
--
Joanne
stitches @ singerlady.reno.nv.us.earth.milky-way.com
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Re: OT Limited Internet Access



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I'm going to agree 100% here.  My new sister-in-law gave her old
computer to her game playing, mouse clicking son.  Hours on end he
could play on the pc going from site to site.  In no time it was so
riddled with viruses and spyware it was practically useless and then
wanted to start using hers.  She firmly told him no and if he wanted
computer access he had to clean up the one she gave him and learn to
stay away from gaming sites.

If your grandson is interested in these sites may I suggest you buy
him an old computer that he can use for his games and if he trashes it
and it's not fit to be used as a doorstop, no big harm has been done.
You can get some cheapies well under $200.  Save your nice computer
for e-mail, banking, and shopping and use it worry free.


Re: OT Limited Internet Access


On Sun, 31 Aug 2008 02:16:28 -0700 (PDT), gjones2938 wrote:

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My usenet nickname - The Wanderer - is coz I wander the highways and
byeways of the net. But, and it's an important but, I haven't had probs
with viruses or malware for a *very* long time - perhaps 10 years or so.

I use Panda Internet Security, which is a comprehensive firewall and AV
program. It's not a freebie, but if you want good protection I think it's
something you should be prepared to pay for. Lots of people argue in favour
of the free versions of popular FW and AV progs, but they're not the full
bells and whistles things - after all, if you were a software development
company would you offer an all-working free version of something you
otherwise charge for. Before that I used Norton, but it's sooooo resource
hungry, it can slow down the pc quite a bit. Panda does slow down the pc a
bit, but nothing like Norton.

I can't recollect if you've said what operating system you're using, but
both XP and Vista have M$'s own malware detection program 'Defender'. Panda
also has malware detection. I haven't found the need to go for any other
malware detection progs. A word of caution, some of them aren't quite as
benign as you might be tempted to think!

I hope your son is able to sort things out for you.

There are lots of measures you could take to make sure the same doesn't
happen again but here and now isn't the time to mention them. I'd suggest
you get your son to run through some basic measure with you. Tell Grandson
you'll chop his fingers off if he touches your pc again! :-))

--
Richard - The older I get, the better I used to be!

the dot wanderer at tesco dot net


Re: OT Limited Internet Access



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Oh how I agree!

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Both Norton and McAffee made problems with mine.
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...

It works. It's what I did - BEFORE they touched it :-)

Mary



Re: OT Limited Internet Access


gjones2938 wrote:
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Nasty when it happens, but you kinda get used to it over the years...
I've been flamed quite a bit here and there, but you learn to recognise
the type who do it, and avoid.  If you DO get flamed (and believe me,
that was a gentle toasting compared to some I've seen!), just duck out
of the thread and killfile the poster.  Have some ((((((Terihugs))))))
to tide you over.
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Nah...  Unfortunately, there is software out there that just tracks, and
harvests email addresses...  You don't have to do anything much to be
caught.  It's the (bad!) luck of the draw.  Now you know it happens, you
can be aware and do a sweep through the pooter the moment it slows up on
you.  Another thing to do periodically is empty out all the cookies you
collect visiting different shopping sites.  When they get to filling the
disk space, it can slow the whole thing down.  Defrag the disk as well.

One good way to make it awkward for them to use your computer this way
is to switch it off and unplug it when you aren't using it.  It'll save
you electrons, help to keep the trolls at bay (not worth their using
your system if you are only on line for short intervals at unpredictable
times!  And especially good over night, when a lot of them time their
use of your system for when you are asleep and not actually using it
yourself, so you don't notice!) and cause you very little inconvenience,
as you are using it for personal stuff rather than as part of a business
contact network.
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I use sleepless nights like this.  catch-up time for all sorts of
projects and research.  I hunt up obscure hats and frocks and stuff
through the noght.
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Good.  And what you cannnot cure, ignore once your system is cleared.
They WILL try again, be sure of that, but just look up the latest 'make
it safe again' versions of the software if you don't set the machine to
do that automatically, killfile the trolls and naysayers, and drift off
into a haze of Green & Blacks Hot Chocolate and posh hattery.  :)

We seem to be much less likely here to be penalized for 'excessive use'
by our internet providers, but every so often they cut me off for a day
or so when the website gets too big!  ;)  It's happened about 3 times in
the last however long it is that I've had a web site...
--
Kate  XXXXXX  R.C.T.Q Madame Chef des Trolls
Lady Catherine, Wardrobe Mistress of the Chocolate Buttons
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Re: OT Limited Internet Access



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I didn' think it was flaming. As Late says, there are far, far worse.

But they don't matte - as I say in Real Life : "All insults are taken as
compliments from such sources."

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Yes.


Good advice.
...

I listen to World Service through my earphone, atached to the litle radio
under my pillow. Apparently it's very common among people of my age - pity
that, I thought I was unique :-)

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Green and Blacks??? There are FAR better!!!
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Mine has never done that to me, I can't et anywhere near my website limit
unless I put pictures on it and that's too much like hard work. Let the
customers ask for what they want!

Mary
www.candlemaker.org.uk



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Absolutely.

Re: OT Limited Internet Access


gjones2938 wrote:


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Absolutely.
   I
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Promiscous downloading (your grandson's gaming habit).

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And when he comes it is in your own best interest to pull up a chair and
sit down with a pad of paper and a pencil and learn how to do some of
these checks yourself.  Sticking your fingers in your ears, closing your
eyes and chanting, "LaLaLa, I'm not a computer geek" is ridiculous.
You've mastered much tougher tasks in the past, you can certainly manage
basic computer hygiene.



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