"You'd be AMAZED at how often sewing machines arrive at the sewing shop when basic things were not done properly! Wrong or blunt needle, incorrect threading or lack of oil to name a few. By following the next 5 steps, your machine should work properly or it REALLY needs a visit to the sewing shop..."
Continued:
Most frequent error I see is failing to put the presser foot down before starting to sew! The kids do that time and time again...
Also forgot to mention that this is spam trying to sell a book. I Googled it and found that's what the web site is all about. Juno
But the link itself leads to a ebay guide which doesn't mention price, so Whatever he's offering, it must be an expansion on this troubleshooting guide.
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