Great, I do understand that, I'm not to bad at wiring. just a little slow at doing it owing to the thought process. The wiring is all standard telephone cable six wire,done by me in 1998. I hope it's not too old I will look and see if it's two strand or something else.
Our phone line comes in from the Telecom line to one point, from there I have three extensions, one is to a UK box so that I could plug my phone/ fax/ answer phone in, typically the french telephone plugs are a different shape and the Uk combo wouldn't work when we first got here. I also have two extensions one in the bedroom (never used) and one in the office.
The modem box is plugged into the main telecom socket. I don't know if it's what you would call a spliter but it plugs into the main socket with a telephone plug hole for the normal phone on the one side and an smaller socket that takes a cable to the modem underneath, then there is a phone piggy backing off of the modem that gives me "all inclusive " phone calls within france, for that I had to wait a few days from plugging in the modem but it switched on after 3 days I think. I still have phones plugged into the Uk socket and the office socket from which I can call mobiles and or outside France as I have cheaper deals for those calls than the broadband service can currently offer. I seem to be able to send big files very fast so that side of the broadband bit is working but picking up emails or loading web pages via broad band takes forever and I'm not exagerating. Yesterdays trial took 20 mins for one note on the news group to appear!
The modem box has a long start up process when unplugged and replugged and hovers around the PPP stage for several minutes, this is the main part of the problem I believe, so at the moment I am living in hope that it will soon be solved and I can stop geting on my knees to unplug and replug between the dial up and the broad band, just in case it's working today!
Waiting hopefully Claire in Montréal, France.