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OT: Debit card hacked

Imagine my surprise when I logged onto our bank account this afternoon and found two ATM withdrawals of $503 each that we did not make! After contacting the bank and the sheriff's office, it turns out that debit card information is being "skimmed" at one of the businesses here in town. Unfortunately, the hacker is sophisticated. Apparently, usually card info is skimmed by attaching a little machine to the card reader that skims off the information. This is not happening in our case (other people have been victimized too). Instead, the information is being skimmed somewhere between the business location and the bank. No employees at that store are implicated.

Luckily, in the long run the bank will reimburse my funds.

Also, it appears that the police have a good chance of catching the person who made the ATM withdrawals. One occurred at a small casino, and the other at a check cashing location. According to the officer both locations should have good surveillance of the ATM locations. Maybe if they catch the thief, they can catch the hacker.

So be sure to check your bank statements or online accounts if you have that capability. You can still do everything right, and have money stolen!

Best regards, Michelle in NV

Reply to
Michelle C
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Michelle, I'm so sorry this happened to you. It's a scary thing! I do check my bank and credit card statements daily, and you've just proven I'm really not being too obsessive about it (am I?).

Reply to
Louise in Iowa

Absolutely not, Louise! I was thinking that if I only checked my statement once a month or so, the surveillance tapes might be gone. Since this happened on Wednesday night and early yesterday morning, I think there is a good chance the two places will still have the footage. Glad I'm a little obsessive too! :-)

Best regards, Michelle in NV

Reply to
Michelle C

So glad you caught this early so that there is a chance to catch whoever is doing this. Sorry that it happened! Barbara in SC

Reply to
Bobbie Sews More

Michelle, this is similar to what happened to us last year. Someone using our bank card number used it to buy airline tickets to Bangkok. Fortunately they were not so bright -- they made the reservations in their own names, with their addresses attached to the reservations. Duh. We still don't know how they got our card number. Got back the money -- around $3000.

Yes, check your bank statement or online statement at least once a month. My bank never notified me that my account had been emptied and that I was overdrawn. I found out by accident -- Thank goodness! Be vigilant. Nobody will help you otherwise.

Sunny

Reply to
onetexsun

Thanks Barbara!

Michelle in NV

Reply to
Michelle C

Oh wow, Sunny. That's really bad. It would seem that with the issues surrounding identity fraud, your bank would have been more on the ball. However, I guess, they didn't know you didn't want to go to Bangkok.

I don't know about my bank, although they really wouldn't have any reason to suspect a problem, except for the fact that we haven't ever used our debit cards at an ATM. The credit card companies seem to do much better. They've called every time I've made a large purchase (bought a refrigerator with one)to double-check that I really made the purchase, and once when I went to Walmart twice in an hour (I'd paid and gone out to my car before I realized I'd forgotten something).

At least your criminals were INCREDIBLY stupid. Actually, the bank told us that our criminals were at least somewhat stupid, and it worked in our favor. Besides the fact they are probably on someone's surveillance tape, they tried many times to take out $1000 in one shot, but there is a $500 limit at ATMs for our type of account, so they kept getting denied. Guess it could have been worse!

Best regards, Michelle in NV

Reply to
Michelle C

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