quilter dilemma

On the blog here for Sept. 9:

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What a bad situation. I am glad I don't send my quilts out but for those that do communication is a big deal. Taria

Reply to
Taria
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Well, Taria, I just don't know. I even searched Sandy Klop American Jane to see what that collection looked like. The quilts are so similar, maybe the longarmer couldn't tell - but if she could not, she surely needed to phone and ask. Louise has spoiled me; her skill, choices and talent always just knock my socks off. Polly

Reply to
Polly Esther

Perhaps if she had bundled the top and backing together for each project it would have been different.

Personally, I cannot see there is a big difference in the fabrics.

Just my two cents, G> On the blog here for Sept. 9:

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Reply to
Ginger in CA

I picked up a quilt once where I had instructed the quilter to use Quilters Dream poly as I had my heart set on a puffy quilt. I got it back and it was the very flattest of the cotton battings. Otherwise the quilting was absolutely stellar. I blamed myself because I gave verbal instructions and did not write down/pin to the quilt what I wanted. I never mentioned it to the quilter. So, it depends I think upon how clearly she instructed the quilter. You can never have too many notes pinned to a quilt. :-)

Second boo-boo, though, I still chew on wondering what went wrong. The backing had a seam. I wanted the seam to NOT be up-and-down the length of the quilt. I wanted it to be side-to-side. So I wrote the instructions: "Seam is horizontal, please" Which TO ME, meant: when you look at the quilt as if on the bed, the seam is....a horizontal line. She got it wrong. The seam was vertical, up and down. I still wonder how I should have said it.

Sherry

Reply to
Sherry

I asked my long-arm quilter friend, and here's her reply:

"Yes she should DEFINITELY let the quilter know of the mistake. Then I think I'd let the quilter suggest a compensation. My experience has been that the quilter will offer her more than if she suggested a solution. Unfortunately, the quilter is the last to know about an error. I really want to know if someone isn't happy because I may (or may not) be able to correct it or at the very least learn from it. "

Reply to
Alice in PA

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