HI! I have a Janome 300E that I have had for about 4 months. Worke fine until about a month ago. It started with a looping problem in th design. I was monogramming 3 initials and there was about 30 "loops" throughout the design. I took it to the dealer and he told me t adjust the tension for Robinson Anton embroidery thread. I did tha and when the tension gets over about 1.5 all the white bobbin threa ends up in the design. I took it back again, this time I was told tha I could not use polyester embroidery thread on this machine. So I ge it back again and still there are some loops and the tension can not g over about 1.5 or there will be white thread in the design! Any hel would be great! Has anyone ever heard of this problem????
-- amysweetpeas