Unpacked new chainsaw and gas smell

Today I was at Sears looking at their 18" chainsaw. The salesperson went into the back store and came back with a large box. We removed the steel staples and unpacked the box. The chainsaw look good. I removed the gas cap on the tank. I immediately smelled gasoline. I did not know if the residual gasoline left in the tank was the result of an engine test before shipping or something else. Or maybe someone used this chainsaw, cleaned it and repacked it. On the other hand it could be quite normal that every Sears (Poulan) chainsaw's engine are tested prior to assembly and shipping. Comments would be well appreciated.

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Reply to
Denis Marier
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Go to some other store that sells the same brand and see if a new in the box smells, or ask the salesperson whats up with the gas smell, see what he says, then request he bring out a 2nd one so you can lesson your fears of a return. Grandpa

FWIW, I like my 18" Husky 55 Rancher, kicks butt and takes names. Sears sells them too.

Denis Marier wrote:

Reply to
Grandpa

Agreed. Go for a Husky! I recently bought the Husky 350 w/18" bar through Sears. They sent the first one UPS and it came in the retail box, no outer box. In addition it had a cracked handle. So Sear had to order a new one, which I requested come to the store. I assumed that Sears receives incoming shipments on pallets. The saw arrived and I brought the broken one in for a credit.

It's a nice, balanced saw. Easy to handle. Rips into firewood and works really nicely on big, bulky burls.

I believe in "cry once". Tissues are too damned expensive! That's why I bought a Husky. No more crying.

Sy

Reply to
Black Sheep

I don't know the answer, but I'd think it would be very hard to fully clean a chainsaw if it saw any cutting at all. The bar gets scuffed pretty easily as well as the sawdust that finds its way everywhere on the saw. Maybe they are test fired - wouldn't be too hard to believe.

Just FYI, I don't believe the Poulan's get very good reviews from what I remember - definitely stay away from the McCollough at Home Depot or Lowe's. The Husqvarna and Stihl saws get the most favorable reviews - tho I have a Makita which has worked pretty flawlessly for 2,1/2 years now. If money is an issue, I always see used Huskys and Stihls in the local classifieds as well as traded in saws at my local hardware store and the forester's/orchardist's/farmer's implement store. Whatever you choose, go with a brand that has a local repair facility - much easier to get knowledgeable service as well as parts than for an off brand.

Reply to
Owen Lowe

Reply to
Leo Van Der Loo

You could have just asked to see a second saw of the same brand and size and see if that also had a gas smell.

-- Chuck *#:^) chaz3913(AT)yahoo(DOT)com Anti-spam sig: please remove "NO SPAM" from e-mail address to reply. <

September 11, 2001 - Never Forget

Reply to
Chuck

Reply to
Denis Marier

When contacting Poulan customer assistance at 1-800-554-6723 I was faced with a wall of computerized answering. I was unable to establish communication with a human. Either they refer you to their FAQ or to the nearest dealer as per you postal code (Zip). The nearest authorized repair/dealer for me is located at about a 6-7 hours drive from where I live. When visiting their site I did not find an email address to forward my question. It could be that I am not looking at the right place to contact them?

Reply to
Denis Marier

I am back from town. At the Stihl, Husqvarna and Echo service dealer we checked the (new) fuel tanks for gasoline smell with negative result. The manager of the service department stated that its illegal to ship chainsaw with any or little gasoline in the tanks. He stated that the only time when a chainsaw will smell gasoline is when it was either returned by an unsatisfied buyer, refurbished or simply used and re-packed for reselling. I can only conclude that the chainsaw that I saw at Sears was subjected to one of the later. That does not give me a warm feeling about Sears.

Reply to
Denis Marier

"Denis Marier" wrote in news:aIw6d.139975$ snipped-for-privacy@ursa-nb00s0.nbnet.nb.ca:

More likely that they do not want to be contacted. I would not get warm fuzzies from that attitude.

LD

Reply to
Lobby Dosser

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