Epson R2400 user guide: Quality Problems

Published by Epson · pages 99–120 of 120 · Original PDF

5 discussions about the Epson R2400

All 5 parts of the user guide

Quality Problems

You see banding (light lines).

  • Clean the print head; see page 79 for instructions.
  • Select a higher print quality and turn off High Speed mode; see page 31 (Windows) or page 39 (Macintosh).
  • Select the correct Type or Media Type setting for your paper; see page 41.
  • Make sure the printable side of the paper is face-up; it’s usually whiter or shinier.
  • The ink cartridges may need replacing; see page 82.
  • Align the print head as described on page 86.

Figure from the manual

Your print is blurry or smeared.

  • Make sure your paper isn’t damp, curled, or loaded face down (load new paper face-up).
  • Use a support sheet with special paper, or try loading your paper one sheet at a time.
  • Make sure your paper meets the specifications listed in the on-screen Reference Guide.
  • Use Epson papers for proper saturation and absorption of Epson inks. If you use a paper not listed under the supported paper types, you may see smears, roller marks, misting, or other problems in your printouts; see page 11.
  • Align the print head as described on page 86.
  • Select the Thick paper checkbox in your printer software. Access the setting from the printer settings window as follows:

Windows: Click Maintenance and select Printer and Option Information.

Mac OS X: Select Extension Setting from the pop-up menu.

Solving Problems 99

Figure from the manual

Your printout is faint or has gaps.

  • Clean the print head; see page 79 for instructions.
  • The ink cartridges may be old or low on ink; see page 82.
  • Select the correct Type or Media Type setting for your paper in the printer driver; see page 41.
  • Make sure your paper isn’t damaged, old, dirty, or loaded face-down. For best results, use genuine Epson paper.

Figure from the manual

Caution: Don’t open Epson Status Monitor, pause printing, or respond to ink messages when your printer is printing. This may cause your printer to pause and leave an uneven surface on your printout. If ink is low, wait until printing finishes before checking ink levels or replacing a cartridge. If you replace an ink cartridge in the middle of a print job, the quality of your printout may decline. For best results, check ink levels and replace cartridges, if necessary, before printing large or high-resolution print jobs.

Your printout is grainy.

  • Use a higher quality paper or select a higher print quality (for Windows, see page 31; for Macintosh, see page 39).
  • Align the print head as described on page 86.
  • Increase the image resolution or print it in a smaller size; see your software documentation.
  • Make sure you’re not printing a PostScript® file.

You see wrong or missing colors.

  • Make sure Color ink is selected (Macintosh), even when printing black and white photographs, unless you are using Advanced B&W Print settings.
  • Clean the print head; see page 79 for instructions.
  • The ink cartridges may be old or low on ink; see page 82.

100 Solving Problems

■ Try turning off PhotoEnhance (Windows). Also check if you’re using a special effect that alters image colors, like Sepia.

■ Change the Gamma setting (Macintosh); see page 39.

■ Your printed colors can never exactly match your on-screen colors. However, you can use a color management system to get as close as possible. See the Photoshop color management instructions on page 53. If your photos have a dark, underexposed and/or yellow-brown cast or a light, overexposed and or light-blue cast after using color management, see the solutions on page 62.

Paper Problems

Paper doesn’t eject fully or is wrinkled.

■ If the paper doesn’t eject fully, you may have set the wrong paper size. Press the [icon] paper button to eject the paper, then select the correct paper size.

■ If it’s wrinkled when it ejects, the paper may be damp or too thin. Load new paper.

Paper sheets don’t feed correctly.

■ If paper doesn’t feed or multiple pages feed, remove it from the sheet feeder. Fan the edges of the sheets, reload them against the right side of the feeder, and slide the left edge guide against the paper, but not too tightly. Don’t load paper above the arrow on the left edge guide.

■ If you are loading multiple sheets of matte paper that are larger than letter-size, use the matte paper support. See page 15.

Paper sheets jam in the printer.

Press the [icon] paper button to eject the jammed paper. If that doesn’t work, try the following:

  1. Turn off the printer.

  2. Remove any jammed paper from the printer’s output tray.

  1. Remove any jammed paper from the sheet feeder or open the printer cover and remove any paper jammed inside. Press the [icon] paper button to clear the error.

Figure from the manual

Roll paper or canvas doesn’t feed correctly or jams in the printer.

■ Cut the end of the paper straight across. If the edge is uneven or frayed, the paper won’t feed smoothly.

■ If the roll paper end is curled, place the end inside a folded sheet of paper and roll it backwards against the curl.

■ Make sure the paper is loaded in the roll paper feeder, not the sheet feeder; see page 21.

■ As you load the paper, gently hold it in the roll paper feeder and wait for it to load; don’t force the paper in.

■ Select Roll as the Source (Windows) or the correct size and source of Roll Paper for the Paper Size (Macintosh). Other settings will feed too much paper. See page 43 for instructions.

■ If extra paper feeds, press the [icon] roll paper button for three seconds to rewind the paper all the way (repeat if necessary). If the [icon] paper light is on, press the [icon] paper button. Reload the paper as described on page 21.

Note: For certain paper types, clearing a paper jam may leave behind a fine layer of paper dust, which may then appear on your next printout. To prevent this, use a can of compressed air to blow paper dust out of the printer after clearing a paper jam. Open the front path door and direct the airflow through the roll paper feeder (under the white rollers) at the back of the printer. Start on the home position side and move across. Do not blow paper dust into the home position area.

102 Solving Problems

There is fiber or dust on the paper rollers, preventing paper from feeding properly.

Paper dust may have built up on the paper rollers, preventing paper from feeding properly. Use Epson Ink Jet Printer Cleaning Sheets (part number S041150) to clean the rollers.

Caution: Do not use the cleaning sheets that come with Epson special papers; they may jam inside your printer.

Follow these steps to clean the paper rollers:

  1. Remove any paper loaded in the printer’s sheet feeder.
  2. Remove the instruction sheet from the sticky side of the cleaning sheet.

Caution: Do not follow the loading instructions on the sheet; they are not correct for your printer. Follow the steps here instead.

  1. Position the cleaning sheet in the printer’s sheet feeder as shown below. Make sure the sticky side of the cleaning sheet is face-up.

Figure from the manual

Sticky side is face-up Cut corner

  1. Press the paper button to feed the sheet through the printer.
  2. When the sheet ejects, repeat steps 3 and 4 to feed the sheet through two more times. Then discard the cleaning sheet.

Solving Problems 103

Miscellaneous Problems

The image is inverted, as if viewed in a mirror.

Turn off Mirror Image in the printer software or the mirror setting in your program. See page 31 (Windows) or page 39 (Macintosh) for instructions.

The printer prints blank pages.

■ Make sure your printer is selected in the Print window, or in the Macintosh Printer Setup Utility or Print Center.

■ Clean the print head; see page 79 for instructions.

You see incorrect characters.

■ Make sure the interface cable is securely connected at both ends and meets the system requirements on page 109.

■ Make sure your printer is selected in the Print window, or in the Macintosh Printer Setup Utility or Print Center.

■ If you’re using a switch box or USB hub with your printer, connect the printer directly to your computer instead.

The margins are incorrect.

■ Make sure the paper settings are correct for your paper size. See page 28 (Windows) or page 33 (Macintosh).

■ Choose the correct margins for your paper size. The margins must be within the printable area of the page; see “Printer Specifications” in your on-screen Reference Guide.

■ Place your paper against the right side of the feeder with the left edge guide snug against it.

■ Make sure the Borderless setting is set correctly for your margins; see page 43 for roll paper or page 49 for cut sheets.

104 Solving Problems

Too many copies printed. Make sure that the Copies option in your printer software or program is not set for multiple copies.

Image size/position is incorrect. Make sure the paper and layout options are set correctly.

Uninstalling and Reinstalling Printer Software

You may need to uninstall and then reinstall your printer driver and utilities if, for example, you upgrade your Windows operating system. You don’t need to uninstall your other photo software or the Epson Reference Guide.

Windows

  1. Click Start, and select Programs or All Programs.
  2. Point to EPSON or EPSON Printers, then select EPSON Printer Software Uninstall.
  3. In the next window, select EPSON Stylus Photo R2400 and click OK. Then follow the on-screen instructions.

In Windows Vista, when you see the User Account Control screen, click Continue, then go to step 4.

  1. Restart your computer, then see the Start Here sheet to reinstall your software.

Mac OS X

  1. Open the Applications folder, then the Utilities folder.
  2. Select Printer Setup Utility or Print Center, select Stylus Photo R2400, and click the Delete button.
  3. Insert your Epson Printer Software CD-ROM into your drive.

Solving Problems 105

  1. Double-click the SPR2400 icon, then double-click the Vise icon. Click Continue.
  2. Select Uninstall from the drop-down menu, then follow the on-screen instructions to remove the printer software.
  3. Restart your Macintosh, then see the Start Here sheet to reinstall your software.

Where To Get Help

If you need help with your printer, see the information below. For help with other software that came with your printer, see page 107.

Epson Technical Support

Epson provides these technical support services:

Internet Support

Visit Epson’s support website at epson.com/support and select your product for solutions to common problems. You can download drivers and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your questions.

Speak to a Support Representative

Before you call for support, please have the following information ready: ■ Product name (Epson Stylus Photo R2400) ■ Product serial number (located on the back of the printer and on its box) ■ Proof of purchase (such as a store receipt) and date of purchase ■ Computer configuration and operating system version ■ Description of the problem

106 Solving Problems

Then call:

■ U.S.: (562) 276-7296, 6 AM to 8 PM, Pacific Time, Monday through Friday and 7 AM to 4 PM, Saturday.

■ Canada: (905) 709-2567, 6 AM to 6 PM, Pacific Time, Monday through Friday.

Toll or long distance charges may apply.

Purchase Supplies and Accessories

You can purchase genuine Epson ink and paper from an authorized Epson reseller. To find the nearest reseller, please call 800-GO-EPSON (800-463-7766). Or you can purchase online at www.epsonstore.com (U.S. sales) or www.epson.ca (Canadian sales).

Technical Support for Other Photo Software

SoftwareWeb site or e-mailTelephone nik Multimediasupportus@nikmultimedia.com(619) 725-3150, 8:30 AM to 5 PM, Monday to Friday, Pacific Time

Solving Problems 107

108 Solving Problems

Requirements and Notices

Windows System Requirements

To use your printer and its software, we recommend that your system has:

  • Microsoft Windows compatible PC with a Pentium® III-class 800 MHz or higher processor (Pentium 4-class, 2 GHz or higher recommended)
  • Windows 2000, XP, XP Professional x64 Edition, or Windows Vista
  • 512MB RAM (2GB recommended)
  • 300MB hard disk space (1GB recommended)
  • 4x or faster CD-ROM or DVD-ROM drive for installing the printer software
  • USB connection: a Windows-compliant USB 1.1 port or Hi-Speed USB 2.0 port (recommended) and a shielded USB “AB” cable (Hi-Speed USB 2.0 recommended), 2 meter (6.5 ft) max. length
  • IEEE-1394 (FireWire) connection: an OHCI-compliant IEEE-1394 port and an IEEE-1394 cable; FireWire connection not supported in Windows Vista

Macintosh System Requirements

To use your printer and its software, we recommend that your system has:

  • An Apple® Mac-class computer with one or more: PowerPC® G4 733 MHz (1 GHZ recommended), PowerPC G5, or Intel® Core™ processor
  • Mac OS X 10.2.8, 10.3.9 through 10.4.x
  • 512MB RAM (2GB recommended)
  • 300MB hard disk space (1GB recommended)
  • 4x or faster CD-ROM or DVD-ROM drive for installing the printer software
  • USB connection: a shielded USB “AB” cable (Hi-Speed USB 2.0 recommended), 2 meter (6.5 ft) max. length
  • FireWire connection: an OHCI-compliant FireWire port and a FireWire cable

109

Important Safety Instructions

Before using your printer, read these safety instructions to make sure you use it safely and effectively:

■ Be sure to follow all warnings and instructions marked on the printer.

■ Use only the type of power source indicated on the printer’s label.

■ Connect all equipment to properly grounded power outlets. Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off.

■ Place the printer near a wall outlet where the plug can be easily unplugged.

■ Do not let the power cord become damaged or frayed.

■ If you use an extension cord with the printer, make sure the total ampere rating of the devices plugged into the extension cord does not exceed the cord’s ampere rating. Also, make sure the total ampere rating of all devices plugged into the wall outlet does not exceed the outlet’s ampere rating.

■ Keep your printer and computer system away from potential sources of electromagnetic interference, such as loudspeakers or cordless telephone base units.

■ Avoid locations that are subject to rapid changes in heat or humidity, shocks or vibrations, or dust.

■ Leave enough room around the printer for sufficient ventilation, leaving at least 3.9 inches between the back of the printer and the wall.

■ Do not place the printer near a radiator or heating vent or in direct sunlight.

■ Place the printer on a flat, stable surface that extends beyond the printer base in all directions. The printer will not operate properly if it is tilted or at an angle.

■ When transporting or storing the printer, don’t tilt it, stand it on its side, or turn it upside-down. This may allow ink to leak from the ink cartridges.

■ Turn off and unplug the printer before cleaning. Clean with a damp cloth only. Do not spill liquid on the printer.

Caution: Always turn the printer off using the ☉ power button. Don’t switch off the power strip or unplug the printer until the green ☉ power light is off.

■ Do not block or cover the openings in the printer’s case or insert objects through the slots.

■ Except as specifically explained in this manual, do not attempt to service the printer yourself.

■ Unplug the printer and refer servicing to qualified service personnel under the following conditions:

If the power cord or plug is damaged; if liquid has entered the printer; if the printer has been dropped or the case damaged; if the printer does not operate normally or exhibits a distinct change in performance. Adjust only those controls that are covered by the operating instructions.

110 Requirements and Notices

Ink Cartridge Safety Instructions

■ Keep ink cartridges out of the reach of children.

■ Be careful when you handle used ink cartridges; there may be ink remaining around the ink supply port. If ink gets on your skin, wash it off with soap and water. If it gets in your eyes, flush them immediately with water.

■ Do not put your hand inside the printer or touch a cartridge during printing.

■ Do not move the print head by hand. You may damage the printer.

■ Install the ink cartridge immediately after you remove it from its package. Leaving the cartridge unpacked for a long time before use can result in reduced print quality.

■ Do not use an ink cartridge beyond the date printed on the cartridge carton. For best results, use up the ink cartridges within six months of first installing them.

■ Store ink cartridges in a cool, dark place.

■ Store ink cartridges with the bottom of the packaging facing down.

■ After bringing an ink cartridge inside from a cold storage site, allow it to warm up at room temperature for at least three hours before using it.

■ Shake an ink cartridge 4 or 5 times before removing it from its package.

■ Do not shake an ink cartridge after removing it from its package; this can cause leakage.

■ Do not remove or tear the label on an ink cartridge; this can cause leakage.

■ Do not dismantle the ink cartridges or try to refill them. This could damage the print head.

■ Do not touch the green IC chip on the front of the cartridge. This may affect normal operation and printing.

■ If you remove an ink cartridge for later use, protect the ink supply area from dirt and dust and store it in the same environment as the printer. Note that there is a valve in the ink supply port, making covers or plugs unnecessary, but care is needed to prevent the ink from staining items that the cartridge touches. Do not touch the ink cartridge ink supply port or surrounding area.

Requirements and Notices 111

FCC Compliance Statement

For United States Users

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio or television reception. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause interference to radio and television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

■ Reorient or relocate the receiving antenna.

■ Increase the separation between the equipment and receiver.

■ Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

■ Consult the dealer or an experienced radio/TV technician for help.

WARNING: The connection of a non-shielded equipment interface cable to this equipment will invalidate the FCC Certification of this device and may cause interference levels which exceed the limits established by the FCC for this equipment. It is the responsibility of the user to obtain and use a shielded equipment interface cable with this device. If this equipment has more than one interface connector, do not leave cables connected to unused interfaces. Changes or modifications not expressly approved by the manufacturer could void the user's authority to operate the equipment.

For Canadian Users

This Class B digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.

112 Requirements and Notices

Declaration of Conformity

According to 47CFR, Part 2 and 15 for Class B Personal Computers and Peripherals; and/or CPU Boards and Power Supplies used with Class B Personal Computers:

We: Epson America, Inc.

Located at: MS: 3-13 3840 Kilroy Airport Way Long Beach, CA 90806 Telephone: (562) 290-5254

Declare under sole responsibility that the product identified herein, complies with 47CFR Part 2 and 15 of the FCC rules as a Class B digital device. Each product marketed is identical to the representative unit tested and found to be compliant with the standards. Records maintained continue to reflect the equipment being produced can be expected to be within the variation accepted, due to quantity production and testing on a statistical basis as required by 47CFR §2.909. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Trade Name: Epson

Type of Product: Ink Jet Printer

Model: B321A

Epson America, Inc. Limited Warranty

What Is Covered: Epson America, Inc. ("Epson") warrants to the original retail purchaser that the Epson printer covered by this limited warranty statement, if purchased and operated only in the United States or Canada, conforms to the manufacturer's specifications and will be free from defects in workmanship and materials for a period of one (1) year from the date of original purchase. Epson also warrants that the consumable ink cartridges enclosed with the printer will perform to the manufacturer's specified usage, which usage may expire before the expiration of the limited warranty for the Epson printer. For warranty service, you must provide proof of the date of original purchase.

What Epson Will Do To Correct Problems: Should your Epson printer prove defective during the warranty period, please call the Epson Connection$^{SM}$ at (562) 276-7296 (U.S.) or (905) 709-2567 (Canada) for warranty repair instructions and return authorization. An Epson service technician will provide telephone diagnostic service to determine whether the printer requires service. If service is needed, Epson will, at its option, exchange or repair the printer without charge for parts or labor. If Epson authorizes an exchange for the defective unit, Epson will ship a replacement printer to you, freight prepaid, so long as you use an address in Canada or the U.S. (excluding Puerto Rico and U.S. Possessions). Shipments to other locations will be made freight collect. You are responsible for securely packaging the defective unit and returning it to Epson within five (5) working days of receipt of the replacement. Epson requires a debit or a credit card number to secure the cost of the replacement

Requirements and Notices 113

printer in the event that you fail to return the defective one. If your printer is being repaired, Epson will direct you to send your printer to Epson or its authorized service center, where the printer will be fixed and sent back to you. You are responsible for packing the printer and for all costs to and from the Epson authorized service center. When warranty service involves the exchange of the printer or a part, the item replaced becomes Epson property. The replacement printer or part may be new or refurbished to the Epson standard of quality, and, at Epson’s option, may be another model of like kind and quality. Epson’s liability for replacement of the covered printer will not exceed the original retail selling price of the covered printer. Exchange products and parts assume the remaining warranty period of your original product covered by this limited warranty.

What This Warranty Does Not Cover: This warranty does not apply to refurbished or reconditioned products. This warranty covers only normal use in the United States and Canada. Using this product for continuous production or similar high duty purposes is not considered normal use; damage, maintenance or service from such use will not be covered under this warranty. This warranty is not transferable. This warranty does not cover any color change or fading of prints or reimbursement of materials or services required for reprinting. This warranty does not cover damage to the Epson product caused by parts or supplies not manufactured, distributed or certified by Epson. This warranty does not cover ribbons, ink cartridges or third party parts, components, or peripheral devices added to the Epson product after its shipment from Epson, e.g., dealer or user-added boards or components. Epson is not responsible for warranty service should the Epson label or logo or the rating label or serial number be removed or should the product fail to be properly maintained or fail to function properly as a result of misuse, abuse, improper installation, neglect, improper shipping, damage caused by disasters such as fire, flood, and lightning, improper electrical current, software problems, interaction with non-Epson products, or service other than by an Epson Authorized Servicer. If a claimed defect cannot be identified or reproduced, you will be held responsible for the costs incurred.

THE WARRANTY AND REMEDY PROVIDED ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER EXPRESS OR IMPLIED WARRANTIES INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE. SOME LAWS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES. IF THESE LAWS APPLY, THEN ALL EXPRESS AND IMPLIED WARRANTIES ARE LIMITED TO THE WARRANTY PERIOD IDENTIFIED ABOVE. UNLESS STATED HEREIN, ANY STATEMENT OR REPRESENTATIONS MADE BY ANY OTHER PERSON OR FIRM ARE VOID. EXCEPT AS PROVIDED IN THIS WRITTEN WARRANTY, NEITHER EPSON AMERICA, INC. NOR ITS AFFILIATES SHALL BE LIABLE FOR ANY LOSS, INCONVENIENCE, OR DAMAGE, INCLUDING DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, RESULTING FROM THE USE OR INABILITY TO USE THE EPSON PRODUCT, WHETHER RESULTING FROM BREACH OF WARRANTY OR ANY OTHER LEGAL THEORY.

In Canada, warranties include both warranties and conditions.

Some jurisdictions do not allow limitations on how long an implied warranty lasts, and some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations and exclusions may not apply to you. This warranty gives you specific legal rights and you may have other rights which vary from jurisdiction to jurisdiction.

Epson America, Inc. ■ P. O. Box 93012 ■ Long Beach, CA 90809-3012

114 Requirements and Notices

Index

A

Adobe Photoshop, managing color with, 53 to 66 Advanced B&W Photo mode, 73 to 78 Advanced settings Macintosh, 39 to 40 Windows, 31 to 33 Aligning print head, 86 to 87 Automatic print head aligning, 86 to 87 print head cleaning, 80 Automatic mode, Macintosh, 36

B

Background printing, 38 Banding, 99 Basic printing Macintosh, 33 to 38 Windows, 28 to 30 Best Photo setting, 29, 50 Blank pages, 104 Blurry images, 99 Borderless setting, 29, 49 to 52 Bright White Paper, 14, 41 Browser, 10 Buttons, 93, 95 to 96

C

Cable, printer, 109 Cancelling printing Macintosh, 38 Windows, 30 Canvas, see Roll paper Characters, incorrect, 104 Checking printer, 96 Cleaning print head, 79 to 82 printer, 88 Color management menu, Macintosh, 37 problems, 62 settings, 31 to 32, 37, 40, 53 to 66 with color profiles, 53 to 66 Color problems, 62, 100 ColorSync, 40 Control panel, 92 to 93, 96 Controlling printing Macintosh, 38 Windows, 30 Custom profiles, 62 to 66 Custom settings Macintosh, 39 to 40 Windows, 31 to 33

D

Declaration of Conformity, 113 Default settings, Windows, 30 Documentation, 9 to 10 Draft setting, 29, 98 Dust, paper, 102

E

Edge Smoothing setting color management, 56, 61, 64, 66 Windows, 32 Electronic manual, 9 to 10 Enhanced Matte Paper, 14, 41 Epson help, 106 to 107 papers, 14, 41, 49 PhotoCenter, 8 warranty, 113 to 114

115

Exif Print, description, 8 Expansion setting, 50, 52 Extension setting, 37, 99

F

Faint images, 100 FCC Compliance Statement, 112 Features, 7

G

Gamma setting, Macintosh, 101 Glossy photo paper, 14, 41, 44, 47, 49 Grainy prints, 100

H

Head Cleaning utility, 81 to 82 Help Epson, 106 to 107 other software, 107 see also Troubleshooting High Speed setting, 98 to 99

I

ICM (Image Color Matching) setting, 32, 57, 66 Incorrect characters, 104 colors, 62, 100 margins, 104 Ink cartridge level of ink in, 83 ordering, 83 to 84 problems, solving, 94, 97 replacing, 82 to 86 safety instructions, 84, 111

Ink level, checking Macintosh, 83 Windows, 83 Installation problems, 97 Inverted image, 104

J

Jams, paper, 95, 101 to 102

L

Layout problems, 105 Layout settings Macintosh, 37 Windows, 33 Letterhead, 13 Light Black ink cartridge, 7, 83 Light Light Black ink cartridge, 7, 83 Lights, 94 to 96 Luster photo paper, 14, 41, 44, 47

M

Macintosh basic printing, 33 to 38 custom printing, 39 to 40 system requirements, 109 uninstalling software, 105 to 106 Maintaining printer, 79 to 88 Margins, incorrect, 104 Matte Black ink cartridge, 7, 68, 83 Matte paper, 14, 15, 41, 49 Matte sheet support, 15 to 16 Media Type setting, Macintosh, 36, 41, 47 Mirror images, 104 Monitoring ink level Macintosh, 83 Windows, 83 Moving printer, 89

116

N

Network printing, 97 Noise, printer, 98 Nozzle Check, 80 to 82

O

Orientation setting, 29, 35

P

Page Setup, Macintosh, 35 Paper Epson, 14, 41, 49 feeding problems, 101 to 102 jams, 95, 101 to 102 loading in sheet feeder, 12 to 13 loading in single sheet guide, 17 to 20 loading multiple matte sheets, 15 to 16 loading special, 14 roll, see Roll paper Paper dust, 102 Paper Size setting, 34 to 35 Paper Source setting, 20, 26, 35 Paper Type setting, Windows, 29, 41, 44 Photo Black ink cartridge, 7, 68, 83 Photo RPM setting, 31, 39 Photo setting, 29, 50 Photo software, 8 PhotoCenter, Epson, 8 PhotoEnhance, 29, 101 PremierArt Paper, 17, 49 Premium Bright White Paper, 14, 41 Premium Glossy Photo Paper, 14, 41, 44, 47, 49 Premium Luster Photo Paper, 14, 41, 44, 47, 49 Premium Semigloss Photo Paper, 14, 41, 44, 47, 49 Preprinted paper, 13

Print Center, Macintosh, 38 Print dialog box, Windows, 28, 30 Print head aligning, 86 to 87 cleaning, 79 to 82 Print Head Alignment utility, 86 to 87 Print Quality problems, 99 to 100 setting, 39, 64 Print Settings menu, Macintosh, 36 Printer cable, 109 check, 96 cleaning, 88 control panel, 92 to 93, 96 maintaining, 79 to 88 noise, 98 parts, 92 problems, 94 to 96, 98 transporting, 89 Printing Macintosh, advanced, 39 to 40 Macintosh, basic, 33 to 38 Windows, advanced, 31 to 33 Windows, basic, 28 to 30 Problems diagnosing, 94 to 96 installing software, 97 miscellaneous, 104 to 105 paper feeding, 101 to 102 print quality, 99 to 100 printer, 98 solving, 91 to 107 uninstalling software, 105 to 106

Q

Quality Option setting, 29, 50, 56, 66 Quality/Speed setting, 36, 47, 52, 98

117

R

Reference Guide, 9 to 10 Reinstalling software, 106 Roll paper button, 48 controlling printing, 48 holder, 22 to 24, 48 loading, 21 to 24, 43 options, 45, 47 printing on, 43 to 47 problems, solving, 95, 102 removing, 48 storing, 48

S

Safety instructions, 110 to 111 Semigloss photo paper, 14, 41, 44, 47 Service, 106 to 107 Sheet feeder loading paper in, 12 to 13 problems, solving, 95, 101 to 102 Single sheet guide, 17 to 20 Size setting, 29, 44 Slow printing, 98 Smeared printout, 37, 99 Software installation problems, solving, 97 photo, 8 reinstalling, 106 summary, 8 uninstalling, 105 to 106 Source setting, 20, 26, 29, 45, 50 Support, 106 to 107 System requirements, 109

T

Technical support, 106 to 107 Testing printer, 96 Text & Image setting, 29 Text setting, 29 Thick paper setting, 37, 99 Transporting printer, 89 Troubleshooting, 91 to 107 Type setting, Windows, 29, 41, 44

U

Uninstalling software, 105 to 106 USB, 97, 104, 109 Utilities Auto Nozzle Check and Cleaning, 80 Head Cleaning, 81 to 82 Nozzle Check, 80 to 82 Print Head Alignment, 86 to 87

V

Velvet Fine Art Paper, 17, 49

W

Warranty, 113 to 114 Watermark, 33 Windows advanced printing, 31 to 33 basic printing, 28 to 30 default settings, 30 system requirements, 109 uninstalling software, 105 to 106

118

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