For all the complaining I did a week ago, thought I'd share the correspondence I got from F&P regarding the stuck-together rotary blades. I have no idea the reason behind the change of heart. (Do they read this group? )
Funny though, that a week ago their stand was pretty much "Slide the blades apart. And read the packaging to find out how to put the darn things in your rotary cutter, since you must be some kind of idiot."
Anyway, to be fair to F&P, thought I'd update. Here's the response I got today.
"As we were rethinking this in our office we considered that your might have purchased a product that was not up to our standards of quality. We have a manufacturer that tests our products but this may have slipped though the quality control. We certainly do apologize as we try to always consider the consumer when we develop any of our products. If you purchased this product from us we will be happy to send you a replacement or if you purchased this from JoAnn's Fabrics we have attached an e-mail link to our Prym distributer, Pauma Deaton and she is wonderful to work with. snipped-for-privacy@prym-consumer-usa.com. They will be happy to replace these for you. "
"If you purchased this from us please contact our Customer Service Department by e-mail or phone 1-888-985-1020 and let us know if this was a Olfa product or a Fons and Porter product. We will be happy to help you. "