Fons & Porter DVD scam, sort of

Months ago I got a DVD from Fons and Porter. It has quilt patterns, I
guess (I never watched it). Since then I have gotten several notices
from the F&P people (not Marianne and Liz personally ) asking, "Did
you get it? If you like it, send us $12.95." I have ignored the
notices.
Today I got another letter. "I am writing to confirm that you received
the DVD that was sent to you a few months ago.....we are not sure if
you received it because several of the reminders mailed to you
regarding the DVD have gone unanswered.....If you have decided to keep
it and participate in the collection, please send your payment along
with your reply form. Because you didn't order it, you don't have to
participate or send it back and you can consider it a free gift....If
you do not wish to participate and wish to return the DVD, you can
simply return the DVD (at our expense) using the postage-paid return
envelope you received with your DVD. You may keep, recycle, or
discard the plastic case....Regardless of the decision, we would
appreciate a response from you soon....please call us at....or email
us at...."
Now, REALLY. What a ploy! No, there is no obligation to pay for or
return an unsolicited item. Of course I no longer have the return
envelope. If they get it back what are they going to do with it?
(Pitch it, I am sure. They're not going to mail it out to another
sucker--er, potential customer.) I am not interested in "previewing
the newest selections in the collection at the regular subscriber
price plus shipping and handling." And I sure as heck am not going to
contact them to say, "Yes, I received it....nyah, nyah, nyah, I ain't
returning it." Nor will I contact them to point out that it would be
cheaper if they'd offer the patterns as pay-per-digital downloads.
Nann
....feeling no guilt (about this at any rate) in snowy
northeasternmost Illinois
Reply to
Nann
OUCH! That hurts. I've enjoyed and benefitted from Fons & Porter magazines and patterns for years. How terrible that they've had a marketing cuckoo invade their territory. Mr Esther's cherished quilt "Noel" is a F & P; so is the Hunter's Star on its way to the hospital in Germany. What can we do? Polly
Reply to
Polly Esther
Nann, I got this several months ago. I was irritated to get it unsolicited. (right off the bat reminded me of Ragmops quilt calendar incident years ago) I promptly called and talked to a very nasty woman. She was downright awful. I tossed the disc unwatched and since my magazine subscription to them was about up I let that lapse. I just got another request to renew the magazine, and I do miss it but tossed the request. The 'offer' was bad enough but that nasty woman was the kicker. Bad business. They will have to do with out my money. Shame on them. Taria
Reply to
Taria
My husband got something similar from a Bass Fishing magazine or something a couple of years ago. After the second "reminder", I sent them a thank you note (still had the original return envelope) for the gift they had sent. Never heard from them again.
Rita
Reply to
Rita L. in MA
I believe the Fons and Porter magazine was sold to a conglomerate a few years ago although Marianne and Liz still have control of the magazine content. Someone please verify this information.
I received a similar DVD from some company (can't remember who) at least six months ago and likewise didn't even open the package. They continued to send me notices for several months which I also ignored. Can't remember if I sent back one of their no postage response cards or if they just gave up trying to charge me but I no longer receive anything from them.
Actions like these unsolicited DVD's are why I hate to see designers sell their companies to anyone outside the quilting industry. I saw this downward spiral while publishing in the craft industry during the 1980's and 90's. Great Mom and Pop companies that were started on their kitchen tables grew to major players within the craft industry. Large corporations saw the growth of the craft industry and wanted a piece of the prize. They purchased a Mom and Pop company with a great name and lowered the company standards to the point that eventually destroyed the original name. So sad. Small companies that sold to other companies within the craft industry usually had better outcomes. Susan On Thu, 9 Dec 2010 19:25:50 -0800 (PST), Nann wrote:
Reply to
Susan Laity Price
Same story here. Exactly. I don't subscribe to F&P -- never have. This came out of the blue and I checked it out, decided it wasn't worth paying for, and tossed it. End of story so far as I was concerned. I hope that organization learns from what had to be a total flop.
Sunny
Reply to
Sunny
Same here! ...except I returned the card/envelope with the "No Thanks" box checked. ALWAYS READ THE FINE PRINT on these things. DH once ordered a book, and after it arrived and was paid for, we got a notice that, (in TINY print) we'd continue to receive the books as they were published UNLESS we returned the notice with the "no thanks" box checked.... These companies must be trying to make money off of people by "sliding by" instead of offering good buying habits. Just my 2 cents vent! ME-Judy
Reply to
ME-Judy
I received that too. BUT, I watched it, passed it around to my friends, and then tossed it. I sent the "order form" back marked "NOT INTERESTED" in their postage-paid envelope. I've never heard another word!
Reply to
Alice in PA
I got one too, and I didn't find it particularly useful either. I'm sure I'll never look at it again. I did intend to send it back, but the way things have been going around here, Lord knows where it is. They'll just have to put me on their deadbeat list I guess. Maybe that's a good thing.
Sherry
Reply to
Sherry

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