babylock overlocker mechanical problem

Hi,
I bought a babylock imagine wave secondhand recently. It worked fine
when I bought it but I got it serviced immediately just in case it
needed some oil and a clean. I have not used it much over the summer
but three times out of the 6 or 7 times that I have used it the
machine has failed to start at all. When I press the pedal the needles
move slightly and then stop, which I think may be the safety switch
cutting out. Also since the service the machine rattles when I sew
quickly and it did not before the service. The work on the service had
a six month warranty but I am reluctant to take the machine back in
case something worse happens to it. Does anybody have any idea of what
may be causing this problem? Also I would really value recommendations
of good places for a babylock service in the Cambridgeshire area in
the UK.
Thanks.
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Hi,
Thanks for answering. Could I just check with you exactly which door that is? Is it the one that slides in and rests against the cutting blade?
Thanks.
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