Ack! South Pacific order gone astray

Aug 28, 2003 20 Replies

I placed a *big* order for pearls and basic G/F and silver findings from South Pacific last week, and I think it must have been sent to my old, rather than my new address.



I've forwarded the UPS tracking info to SP via email, and asked my cousin Xan to stop by my old address some time after work to see if the new tenant took delivery.



It was a *lot* of money's worth of stuff. Basically, my 'seed money' for upgrading to better quality findings and such for resale.



There is a big anxiety hole at the pit of my stomach right now, and any good vibes that things come out alright rather than my having to write it off as a loss would be greatly appreciated.



I don't think SP is at all at fault. I thought I had updated my shipping address with most folks I frequently do mail order business with, but on reflection ... I think that was one place I missed, and their records must have had the old address only. My credit card billing info has changed, though, so if I had been luckier they might have queried the address at the time of the order instead of trusting what was on their records.



Deirdre


You have good vibes coming from Austin, Texas! I hope they find them soon.

vj found this in rec.crafts.beads, from Deirdre S. :

]There is a big anxiety hole at the pit of my stomach right now

**HUGS** incoming!

----------- @vicki [SnuggleWench] (Books)

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's not what you take, when you leave this world behind you;it's what you leave behind you when you go. -- Randy Travis

Thanks. I heard back from South Pacific apologizing for the error (they *do* have my current address in their records, but something slipped up in the order processing, and it reverted somehow).

I also sent a note to my cousin, Xan, who works about a mile from my old address, asking her to stop by and inquire in person, if possible. Haven't heard back from her yet.

But SP offered to get UPS to go back and pick it up if she can't retrieve it directly.

I am less anxious now that some plans that might help are in motion, and though I am not counting my chickens quite yet, I think the rcb 'good outcome' vibes are at least pushing things in the right direction. Thanks and keep 'em coming, y'all.

I'll let you know how it comes out as soon as something concrete happens.

Deirdre

vj found this in rec.crafts.beads, from Deirdre S. :

]Thanks. I heard back from South Pacific apologizing for the error ](they *do* have my current address in their records, but something ]slipped up in the order processing, and it reverted somehow). ] ]But SP offered to get UPS to go back and pick it up if she can't ]retrieve it directly.

GOOD FOR THEM! i really LIKE those people!

----------- @vicki [SnuggleWench] (Books)

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's not what you take, when you leave this world behind you;it's what you leave behind you when you go. -- Randy Travis

On Thu, 28 Aug 2003 17:39:34 -0400, vj wrote (in message ):

They are the best. I adore ordering from them, mostly because they're terrific vendors, and their items are always nicer than advertised, but also because of the "instant gratification" thing. Because of my location and theirs, I almost always get my stuff the day after I order. I ordered the

100 strands of pearls on Tuesday, a few minutes before they closed, and the stuff arrived today at noon.

Deirdre, I'll send "tracking vibes" that your stuff finds its way to you almost immediately.

Kathy N-V

I'm willing to give them the benefit of the doubt, based on past good experiences... and I'll be surprised if they don't follow through until I am satisfied, however my attempts at direct action work out.

As long as I actually get what I ordered, I'm not majorly impatient about it. If I had pending customer orders that depended on it, I'd be pressing harder, but I don't.

Deirdre

Great news! I can't wait to see what lovelies you make with your new SP stash, once it is safely on the west coast!

Susan in Canada

Glad to hear of the good outcome :)

Laura

Well, expect to see a lot of things using pearls ... since I bought the 100 strand special that Kathy N-V mentioned on the list...

Softflex. Lots of gold-filled and sterling crimps, ear wires, head pins, toggle clasps, etc.

This package will be my "I'm going to do this professionally" seed-corn, so to speak. So having it go missing was as much of a nail biter as your house stuff, only on a somewhat smaller scale. A few hundred dollars at stake -- not thousands and thousands.

Deirdre

I love things with pearls. I'm back to doing some stringing as well as wire work and having so much fun combining my beads with pearls and other semi-precious stones. I know your "seed corn" will be fruitful and multiply. Best wishes on this next step on your journey towards making a living while making a life! I'm so looking forward to getting to meet you when I'm in Portland next year for the ISGB Gathering!

It's a big relief knowing that you won't be responsible for the mis-delivery, though. Wow. *whew*.

Ooo ... the word 'collaboration' gives me goosebumps. We gotta talk F2F, and soon at that!

Deirdre

vj found this in rec.crafts.beads, from Kalera Stratton :

]My UPS guy slinks up to the back door, taps cautiously, and RUNS! I ]don't know why... I'm not THAT scary!

mine does, too. but that's because Cody used to answer the door. none of them were willing to take the chance with him.

----------- @vicki [SnuggleWench] (Books)

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's not what you take, when you leave this world behind you;it's what you leave behind you when you go. -- Randy Travis

vj found this in rec.crafts.beads, from Kathy N-V :

]If you live in a quiet neighborhood, I highly recommend talking to the ]delivery guys about a signature waiver. Makes things go a lot easier.

i've never signed one . . . but they do that here, anyway.

----------- @vicki [SnuggleWench] (Books)

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's not what you take, when you leave this world behind you;it's what you leave behind you when you go. -- Randy Travis

The idea of you and Kalera working together just excites me for some reason. I cant help things that come from it will be mind boggling. Diana

As far as I know, Monday would work ... What are your work hours...

Deirdre

12-4:00. Short shift, lucky me!

OK -- I'll do my best to turn up around your start time. Gotta pick Genny up at a Dr.'s appt. later, so I have a curfew this time around, but we can plan for future meetings when we see each other ... Woo hoo!

Deirdre

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