I wonder if anyone else has had this experience? I recently bought designs from one of the design companies recommended on this group, but have had some disappointment with them.
They come with bizarre colours, which have to be worked out before they're usable, and some will not complete the stitching process, just stopping at the beginning of the last colour.
However, the biggest problem is that, after putting several designs on my card to try out, I have been unable to load them back on to the customiser programme in order to replace with others. It loads the first 7 designs, then tells me I've performed an illegal operation, and have to close the programme.
I'm still able to use the designs on the card, though I daren't try the eighth one, but since only a couple of them are working out properly, it's very frustrating not to be able to replace them.
I realise my card could be aging, as I've had only the one since buying the machine, more than 10 years ago, but they're so expensive here that I can't replace it, unless someone knows of an inexpensive source for one?
If anyone knows of a way to fix my card, or to obtain a replacement, I'd be very happy. I have done many exchanges through hand-embroidery groups, and would be especially happy if it's possible to obtain a card that way. Living in South Africa, I can exchange local products such as malachite jewellery and carved ornaments.
Joyce in RSA.