My guess is that the company's reason for not getting back to you has nothing to do with you, the office politics, or anything about your actions and what you've done so far. I'd guess they haven't filled out the proper tax forms or communicated what happened to the quilt because they're disorganized and incompetent. I base my guess on my every interaction with small to medium sized charitable organizations. The giant ones like the American Red Cross or the Cancer Association will have clear rules, bureaucracy and paperwork for assisting donors. Everyone else will put energy into getting donations, then not seem to know what to do with them once they've got them.
I hadn't realized how consistent this has been until I started this post, but it seems to be true. I'm thinking of a local theater group that advertised that wanted donations for an auction. Their advertising was good, and there were several names and email addresses where you were suppose to write to donate. I emailed my question about donating a quilt and getting a minimum bid. I would have been satisfied with almost any answer. I'm still not satisfied that no one got back to me at all. If I'd just donated the quilt with a note attached saying that the quilt should go for at least $200, I'm sure I never would have heard another word. That's not because they know me and hate me. It's because they're stupid and don't know what they're doing.
I have a dozen more examples. I get riled up thinking about them. Some of my examples involve quilt museums. Others involve donating cars to religious groups, bicycles to Big Brothers and Big Sisters, gifts to the food pantry. In a world where incompetence looms large, it looms larger in these non-profits. It's for that reason that I suggest forgetting about ever having worked for this place and just treating it like a miscommunication over a donation. That's why having the accountant call is another good idea. It takes out the personal element.
--Lia