Help! Bernina Artista 200 not recognizing the stitch regulator

Hi,

I have a Bernina Artista 200 fitted with the BSR, but when I plug it in the machine doesn't seem to recognize it. From watching videos I believe the screen should automatically pop up with the BSR page when I plug it in, but I've never actually used it before. (The machine was a hand-me-down from my Mother-in-law, but she used it with the BSR all the time.)

Am I doing something wrong? Should I be manually putting it to a BSR setting? Any ideas on what could be going on?

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Erica Clark
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