I'm looking for a good online source for sewing machine parts, service
manuals, and all that good stuff.
I've tried Sew4Less.com, and it's been a joke. Their customer service
is simply abysmal. They took a full week to send out my order, sent me
the wrong part, and two weeks after I returned it they *still* haven't
sent me the correct one. They're slow to respond to email, and if there
is any reason for the delay they haven't bothered to tell me.
So is there anyone out there who actually has a decent inventory, ships
orders quickly, and is good at actually communicating with customers? I
keep odd hours, so it's easier for me to shop online, but there's just
no way I'm ever doing business with Sew4Less again.
- posted 14 years ago