Followup On Problems with Oneway 2436
Oct 31, 2003
28 Replies
An inverter or an 850 lb Oneway lathe weigh too much for next day or 2nd day shipping across borders.
Derek,
It was only the motor that needed to be shipped.
Paul's lathe is actually out of warranty, that is why we did not cross ship him a drive. I talked our drive manufacturer into repairing his drive for free so he actually paid nothing except for shipping.
regards Kevin Clay Oneway Manufacturing
him a drive. I talked our drive manufacturer into repairing his drive for free so he actually paid nothing except for shipping.<
Another example of typical Oneway service where going above and beyond is the norm!
Thanks for responding Kevin and clearing up that it was in-fact not a warranty repair and that Oneway will do a cross-shipment if its a warranty repair item. Those minor details do make a difference...
Bob S.
What more can you ask for?
Anthony Keystone Turners
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