This may turn into another rant, and if it does, I apologize in advance.
We have had discussions about LNSs, not-so-LNSs, what they carry (erm,
and that would include the fact that CXS is moving out and yarn is
moving in), what they don't carry, their banker--er, business--hours,
and their customer service. Or not.
Now, yesterday (mind the price of gas, please), I took myself to one of
my not-so-LNSs (20 miles one way) to find a certain thing they did not
have. Okay, so I bought different stuff I'd never seen that was just
scrumpdillyicious. I trotted myself on home and requested a wholesale
account with the maker of this scrumpdillyicious thing who said...
...they only sell to brick'n'mortars, in order to keep the LNS species
off the endangered list, so I would not be able to order in quantities
sufficient for my Build Your Own Kit idea. I could order CONES, which I
could then cut off and kit myself, but I don't kit the major designs. I
only sell the components of exactly what I used to make a model.
Well, my overriding mission in the Build Your Own Kit is that I offer
exactly what I used to make the model AND the customer is free to buy
each component, or not. If one is in the boondocks and doesn't HAVE an
LNS, but likes the model and wants the stuff--boom--instant
accessibility for that person. That allows me to use what materials I
like (okay, love) without fear of putting off someone who may want my
design but knows she can't get the stuff for it so would not buy it for
So my question is this: Do any of you have such an overabundance (or
even abundance) of brick'n'mortar shops that you don't have to shop
online? Do you WANT to go from shop to shop to shop (even on the phone)
trying to find something you really want, and end up having to buy it on
the internet anyway?
Am I missing something here? Am I missing some principle that I HAVE to
be a brick'n'mortar shop to offer a product to a customer (other than
that's the company's policy, which I respect, but don't understand)?
Oh, that was 4 questions. My apologies. I'm kinda disappointed,
really. Not that there's no alternative--I just thought I'd try
something new. If it's hard to get, it's not getting used in my designs.
- posted 14 years ago