Isn't this the standard Microsoft procedure? Upgrade the system with what doesn't quite work, regardless of ballyhooed PR campaigns, then you'll have to pay for help pretty soon, etc. They're notorious in the business for releasing "finished" products that others would look upon as still glorified Beta versions.
When Apple switched over to the OSX systems some years back, at least they made sure that it can run in "classic" backward compatible mode. And a lot of software was upgradeable for relatively nominal amounts to the newer system. The only crashing, disaster I've had in 23 years of MACs, and pcs along the way - a Microsoft tech guy was helping me with a perpetual bug in Office 2000, and under his direction totally locked up and crashed the system in my older machine. So badly that after 3 days of looking at UNIX screens, working with Apple, and other engineers that know tons more than me
- it was just forget it, the command structure had fried up. Given this was a machine that I had upgraded a board so it could run the OSX system - and as a result of following the Microsoft guy's instructions it was impossible to get back to that part of the system, and the machine would only run in Classic. Microsoft's answer - well, we're sorry - but there's nothing we can do - call Apple and the Board maker (sonnet) who were really helpful, and disgusted. Even with the newest version of Office for my MAC (which is a pretty new, quite powerful workstation) the only software that ever, ever has bugs is that. Microsoft is just happy because of their global market share, IMHO, to put out products that have errors, hoping the percentage isn't enough to "hurt" them, their image lives through problems, and oh, well, those who are really having problems - well, deal with it. They'll kind of help. So the answer is to periodically strip out the software because it develops some internal conflicts, and then re-install it every so often.
Unless you have to have a PC for work - heck - get a new MAC laptop - with the new system you can run Windows, install your prior version, and you can also use the much more friendly and reliable MAC system for everything else.
ellice