A rude awakening

Howdy!

I always think of you, Janet, and a couple of other friends when I b#tch about Joanns. Y'all work there, with little (if any) say over what is stocked, what's on sale, company policy, or any of the other aggravations which make us love to hate J-a. We're more likely to get a response from an employee than from the company reps (much-much more likely).

The local "new" store in Arlington has stopped selling the cotton-covered poly Dual Duty Plus thread from Coats&Clark. Hobby Lobby still sells it (so I stocked up yesterday), tho' no one there knows if that's going to end; they'd heard nothing about it (& don't care, either ). Thing is, the C&C cotton-covered poly has been one of the major sellers in this type of thread; it has been around for almost 70 yrs, is less likely to cut thru' the cotton fabrics (a concern of some quilters, will the poly thread cut the cotton fabric?) because it is cotton wrapping the polyester core thread; I've used it for 35+ yrs, grandmas & great aunts used it, and I've never heard of anyone having a problem with it cutting fabric. Altho' I've heard the caution, I've never witnessed the problem. However, the poly-wrapped poly I bought a few weeks ago (at Joanns) has a "funny" feel to it; it's more "wiry", somehow, and I don't trust it for piecing my usual quilt tops. I want the cotton blend. So when a common source for our favorite, preferred products discontinues selling those products, we're likely to blame the merchant, first. And, after all, it's just another stone on the aggravation pile of TSWLTH. OTOH, while I was in J-a, I re-scare-crowed. W/ scarecrows at $5 a piece, I stocked up on those, too. :-D Joanns does carry some really nice seasonal decorations. Got several things for decorating at home & church, at a very good price, check-out staffed by a lovely, new Texan clerk. ;-) World Market is in the same shopping center, and they have Lebkuchen now, so it was a very successful trip. ;-D

Good to see you, again, Janet from the Land of Gar. Please don't be a stranger. EllenA-from-Sanduski's son has recently moved to Plano, so we expect more personal visits. Road trip! Lunch!

R/Sandy-- while at HobbLy (it's just easier that way) I also picked up the Quilt Sampler magazine-- Hi, Susan Laity-Price, and they had Halloween M&Ms near the check-out counter: it was a sign!

On 9/28/07 11:30 AM, in article snipped-for-privacy@corp.supernews.com, "Janet of Gar" wrote:

Reply to
Sandy Ellison
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Me, too, Janet. My 'local' Joann's is a 120 miles drive- one way- and having two 40% off coupons is often the only thing that determines whether I go to Springfield to shop there. When I make the trip I tend to stock up- like $160 in thread and a bolt of W&N plus a stack of fabric and quilting supplies and books. Now I do use the coupons, but I make up for it in the other things I buy to make the drive worthwhile- very often $300 to $500 and sometimes more per trip. I only go there 2-3 times a year.

When I spend 2 hours trying to find fabrics in sufficient amounts to piece together what I need (WHY do they not get 'normal' sized bolts with 20-30 yards on them???) and then find out there's going to be some problem using my coupon... well, then I am NOT a happy customer. Often I make the drive with no other purpose than the Joann's stop. It's terribly frustrating to spend $40 in gasoline and 4 hrs. driving time to come home empty handed because they sold out, didn't get their inventory in time for the sale, refused to hold a bolt of W&N for 2 hrs. until I can get there, the fabric I chose has a big flaw running thru it and I have to change the entire color scheme of my project- again, the employees cannot answer a simple question or are too busy visiting to talk to a mere customer, I am filthy dirty from handling the merchandise, etc. Frustrating to say the least!

And then after making the 2 hr. drive and shopping for two hrs. I find there is NO RESTROOM that I am allowed to use????? grrrrrrrrrr!!!!! I appreciate that there are corporate 'rules' and they must adhere to them (in ALL areas of operating the store) but to tell a courteous, clean, decently dressed 57 y.o. woman with a very obvious limp who has been wandering the store and asking questions for two hours with a cart full of merchandise who is trying her best to spend all her money there and then I am told there is NO RESTROOM??? Surely I could use the employee restroom on the QT? If I peed on the floor do you think they might change that rule? VBEG

Leslie & The Furbabies in MO.

Reply to
Leslie & The Furbabies in MO.

Wow, That store sounds like a nightmare. We have at least 4 JoAnn's here and I truly wish you could get to them. Big, bright, very clean, well stocked, great staff, and if they don't have something advertised, they'll get it. I really like our stores. Gen

Reply to
Gen

John, I share your sentiments at JAF. I was in there to buy a bolt of fabric a few weeks back with my trusty 50% coupon. Well wouldn't ya know, the fabric was already on sale at 30% off and apparently they have changed their policies regarding coupons. In the past I have always been able to use the coupon on sale items just at regular price, not sale price. Not anymore. I was so mad I left without ordering the fabric. There aren't that many fabric stores in my area so this was a real blow. They have pretty much rendered their coupons void. Seems they are just more determined to live up their reputation as TSWLTH. So I don't shop there very often anymore either.

Hugs, Mika

Reply to
Mika

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