Torture, just plain torture and frustration

Ceridwen 20 years ago

Well I did receive my new Bernina yesterday by UPS. The previous owner sent the accessories via UPSP. Would you believe the bobbin case is not in the machine, never mind a bobbin or foot? This is torture. Here I have this new toy and I can't even play with it. That's like buy a new car and someone parks it in your drive way and says "the keys are coming soon".

Tried hooking my laptop to the machine to see if I can at least peak. What a production that was. I don't have a serial port on my laptop, so DH, Mr. Computer Geek, brought home an adapter (Belkins). It now communicates but I can't retrieve anything. I'm bumming!

I went to a Bernina dealer in VT (a gal I worked with at a quilt store opened a store) and she's such a sweetheart. Said I had gotten a good deal and offered to give me the same amount (they offer less on trade in) if I upgraded to a newer Bernina. How tempting! I don't even know if I'll like embroidery, so I'll have to pass.

Thanks for allowing me to vent. Off to use my old Bernina toy.

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Kate G. 20 years ago

Why wouldn't she have shipped everything together? I'm sure your payment came in one piece. I don't understand her reasoning... and I hope the rest of the goodies are on their way. Have fun playing when they arrive!

Kate in MI

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Polly Esther 20 years ago

Oh how I hope that never, ever happens to me. For the sake of my neighbors, friends, enemies, family and strangers. I think my hair would catch on fire. Maybe, maybe, I can understand, maybe, how a cautious person would have separately wrapped the bobbin case so it would not jiggle in transit and do harm - but ship separately? Oh mercy. Oh my. Yes. Torture is the word - cruel and inhuman come to mind too. Bless your heart. Polly

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nana2b 20 years ago

Hi Carole, When my 200E was shipped, I got the embroidery unit and the accessories 2 days before the machine arrived. At least all the books were in this box and I could read about all the fun I was going to have. Enjoy your new toy! Linda in Tx

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C&S 20 years ago

Unfortunately, no books in the first two shipment. I'm still waiting for the third box so that I can read the manual. I did play with the software but somehow I feel I'm missing a program and/or the proper know-how that would come with the manual. Hopefully it will come in today. I am looking forward to playing with it.

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