Thoughts on JoAnns Online

Hey everyone. I recently signed up for an online program where I can get cash back toward my student loans by shopping at select online retailers. Well, JoAnns is one of the options and I get 6% back from every online purchase. I wanted to ask you guys how their online service is. Good customer service? Reasonable shipping fees? Timely? Any thoughts and opinions on JoAnns are surely appreciated.

Thanks!

Have a good rest of the weekend.

Crystal

Reply to
cware
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I shop at JoAnn.com regularly, at least 2x a month. I usually get my orders in about a week. After you place 3 orders spending at least $35 each on product in a calendar year you get to be a member of the free shipping club and then instead of using a free shipping code you can use a 40 or 50% off one item code.

There is always a free shipping code but you usually have to spend $35 to get it but sometimes they drop it to $25. Put JoAnn coupon codes in google and you will find the latest free shipping code.

I don't know about customer service as I never had any reason to call or email them.

Reply to
Scout Lady

I've ordered quite a few times from JoAnns. I usually only do it when they have a free shipping offer, which is quite frequently. Everything gets here quickly and in a safe manner.

Lynne

Reply to
King's Crown

That sounds like a great idea! Paying of your study loan while shopping - I could go for that :)

Reply to
Judy

I have orderd from JoAnns a few times and everything went smoothly except for one order. I ordered a few stamp pads and small stuff. When my order didn't arrive I called their customer service. After they researched it online and even called my local post office for me they resent a replacement order to me. Of course after my replacement order arrived, the original order arrived about 2 weeks later. (About 5 weeks after I originally placed the order) I called customer service to tell them of my "second" arrival and offered to send to back but they told me to keep it for all my trouble. It probably wasn't worth the shipping cost to them to have it returned but I still thought that was nice.

I would order from them again.

-Brandi

Reply to
Brandi

Thanks everyone for your input! It seems they are a safe bet. I guess that means I need to do some shopping...LOL.

Crystal

Reply to
cware

I've never shopped Joanns online since we have one in the area. I'm glad you got so many positive reviews about them, though.

Reply to
Deb in AR

Thanks Deb. I actually have a Joanns right down the street but I get money back if I shop online, so why not? LOL. Plus it saves me a trip on the bus. =D

Crystal

Reply to
cware

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