OT: Getting what you paid for

All too often when asking someone about a product, the response is "Well, you get what you pay for." Is this really the case? Always?

This assumption that something cost less money means you are getting less quality seems to be much overplayed these days. For instance, my family has built cabinets all my life. A year ago we decided to expand our advertising and bidding into a relatively large city that was nearby. In the first 3 months, we were the lowest bid in ALL of the houses we were asked to quote (Somewhere in the neighborhood of 13 houses). We received only 2 of those 13 bids. I asked the general contractors on most of these houses why we weren't chosen and the answer was frequently you were too cheap (ie. your product wasn't as good as someone else's). The next 3 months the bids were adjusted to be more competitive (make more profit). We received better than half of the quotes, and didn't change anything about how we build cabinets. It was merely the fact that we weren't perceived as offering a "cheap" alternative.

From the standpoint of the person making the money, I didn't mind making a bigger profit. But it bothers me when people assumed our product was less quality just because our prices were lower.

The same scenario I described above can be said for woodworking tools and equipment. Yes, there are cheap versions of high quality tools that aren't worth having. But I ask the question, is that ALWAYS the answer? Just because it is cheap means it is inferior? Is it wrong to be wanting something without mortgaging the home? As a hobbyist, do I need to purchase the highest quality tools?

Just wandering,

JD

Reply to
JD
Loading thread data ...

Hi JD, Good wandering and IMHO not OT at all.

I think that there are some products that are generally considered as good value. That they don't fit everyone's needs doesn't lessen their being worth their price for the turners they do. For me, the original Jet Mini, the H.F. hss tool set, the Sears scrapers and the Woodcraft grinder are examples. Each turner here will consider certain products as worth their price, while others will disagree.

There are so many variables as to whether or not a product is worth what I paid for it that It's hard to know what's gouging vs what's a bargain or how much value is added by name association, packaging, advertising, availability, and brand recognitiion. A gallon of gas is worth more than $3.00 when I'm on empty out on I 95, but it's gouging when I need to drive to the grocery after a hurricane. Did I get what I paid for a gouge when the same product is on sale for half price this week?

Is a product that works for me worth more when it is hard to get or no longer available? What's in a name? Am I the only turner who sort of hates to change an upscale brand recognition handle for a better homemade one out of pride of brand? If I want to sell it, I better put the original handle back on and it's best not to paint my Nova 3000 shocking pink when I go to sell it, even if its performance is unchanged or better than new.

How much value does a product made in the owner's native country or pushed by his turning hero add or subtract?

I suppose that in the end much of a product's value depends on what I want it for. Does it do what I expected? Am I a proud owner? Was it made in the good ole USA? Has it lasted for years? Can it be repaired? Does Mr. Expert extoll its virtues? Does it have a fan club? Is it pretty? Is it popular? Que Sera, Sera! :)

Turn to Safety, Arch Fortiter

formatting link

Reply to
Arch

There are plenty of variables in your story.

My son is a general contractor. On custom homes. as opposed to tract homes, time is critical since the person paying the bills month by month wants quality for their money - but also want to move in ASAP. So for him a sub that has a track record of delivering on time AND willing to hold stuff in the event of a schedule slip due to another sub caused delay, he's willing to pay a little more. You really can't imagine how much pressure a client can put on you - especially if that client is your mother.

Another factor is a subs willingness to make things right if the client isn't happy with the delivered product. So some contractors go with subs they know will a) do an adequate or better job everytime, b) will go the extra mile to make a client happy and c) adaptable when schedules change.

I suspect that once you begin to establish a reputation with contractors, architects and designers in your expanded market you'll get more jobs.

In general, you do get what you pay for IF you do the research first.

charlie b

Reply to
charlieb

I think that there might be a fine line between Cheap and Inexpensive.. but It's an important one..

In tools, Cheap will get you hurt, Inexpensive will do a decent job for the price you paid.. YMWV

mac

Please remove splinters before emailing

Reply to
mac davis

In my experience, dull and dumb have been the major hurts.

Reply to
Lobby Dosser

If it meets expectation, it's a worthy tool. You can beat yourself to death over price when it goes on sale two days after you make a long-contemplated and well-researched purchase if you care to. It's as counter-productive as pride of purchase to justify a "designer" option, in my estimation. You can't cut wood with emotion.

Of course, we all like to feel good, even when the saw we finally bought for $300 less than the average price in a dozen other locations turns up with a $100 rebate four days after the purchase. BTDT

Reply to
George

It is not all cut and dry, if you go get a 25 cent dodad and it breaks tomorrow, you can say jeez and go to the store, complain and probably even get your money back, and you can buy a similar or different one. Now you go and want to buy a product that is expected to last 10 to 15 years, and there are two of these, one a known name product at $1000.-- the other one a unknown name product that cost $800.-- both have a 2 year warranty, what are you going to buy ??, and what are you going to say and do if you bought product 2, and it fails after 5 years ?? On the other hand, have you ever noticed the shouting from the roof top, of the good deals by those that are new to and never used a certain product, as why anyone would pay those outrageous (in their opinion) price for a known best quality product that looks and works all the same to them, where is the shouting when after a year or 2 or

3, the good deal turns out to be not such a good deal after all. Maybe spend the same money 2 or 3 times over, on other "good deals", and still have a piece of c@!#% in the end !!! Going the other way does not guarantee it is always the best, but the odds are in your favor I do suspect.

Have fun and take care Leo Van Der Loo

Reply to
l.vanderloo

Very much like computers... You know that as soon as you buy one, they'll come out with one that's a bit faster and maybe less expensive.. I'd just ask my clients whether it still did the job they bought it for, and most were happy with their system again..

mac

Please remove splinters before emailing

Reply to
mac davis

I think you'll agree with me that the Oneway Termite fits in there, Leo.. I agonized over the price for over a year before my wife got tired of my whining and bought it for me..lol Now, every time I use it I mentally kick my butt for all the hassles I had before and how I should have just paid the money and got the tool sooner..

A few years and 2 replacement tips later, I'd buy one tomorrow if mine broke or whatever..

mac

Please remove splinters before emailing

Reply to
mac davis

InspirePoint website is not affiliated with any of the manufacturers or service providers discussed here. All logos and trade names are the property of their respective owners.