Wow, that is awful, Dawn! I have seen a few people with more than the 12 item limit unloading the stuff on the counter, but no one has ever said anything to them.... never know, maybe they had a run-in with someone like that woman you saw.
Last night on the way home from picking Matthew up from work we stopped in at the NoFrills grocery store to pick up one can of beans for supper. Since I haven't been feeling well lately I did use my handicapped tag and parked in the furthest one away (they were all empty when we got there) so I wouldn't have too far to walk. When we came out of the store there was a car in the second spot (there are four in a row and I was in the fourth one) with young healthy looking teens sitting in it. We looked and I commented to Matthew that I didn't see a tag anywhere on their vehicle, he said he didn't either. Just as I was starting our van they pulled out of the spot and went toward the door of the store to pick up another young healthy able-bodied person who had come walking (with no limp or anything) out of the store. It would have been bad enough just sitting there in a handicapped parking spot for a couple of minutes under normal circumstances when they didn't have a tag or the person getting out wasn't handicapped... but what made it even worse, was that there were a couple of other empty parking spaces that *weren't* marked for the handicapped.
Some people are just plain rude and just don't care about rules at all.... like the lady you saw and those kids in the handicapped parking spot.
Gemini