Help, bad bead seller

Denise, ebay has some steps you can take in this case( I recently had to do this, too) You can request the seller's contact information, and give her a phone call. If that still doesn't work, I would then suggest you take further measures. I sure hope this works for you. When I went thru it, I lost 15 bucks because my transaction was covered by buyer's protection.

~Candace~ your local hemp goddess :)

I wish I could... my purchase was made thru her website, not thru eBay. I will try to get her phone number that way though. Thanks for the idea

Denise

"Candace" a écrit dans le message de news: snipped-for-privacy@mb-m07.aol.com...

ebay won't disclose her number unless you have a current transaction with her. I think your best bet is to go through the BBB. Do you have the receipt for the money order? You can track the money order to see if it was cashed - at least with US Postal money orders you can. I am not sure about Canada's Postal money orders. See if you can find out whether or not the money order was cahsed, and who cashed it. Then you can proceed from there. Send her a registered letter (if you find out it was her that cashed the money order) letting her know she needs to send the beads or you will file a suit against her. That usually gets the ball rolling. My guess is that the money order was lost, especially if you have had successful dealings with her before. If that's the case, the money order tracking should lead you to where it is, if it's been cashed or deposited.

oops, I meant ~wasn't~ covered ~Candace~ your local hemp goddess :)

oohh double yuck! I wish I could help you more with this, but I'm without useful info. I've only bought from one person not on eBay and that transaction went perfectly.

Hopefully someone else here can help! :)

~Candace~ your local hemp goddess :)

I totally missed the part where you said you bought from her web site...I'm gonna quit posting for now, cause that makes about the 3rd or 4rth mistake in the past two hours! lol... ~Candace~ your local hemp goddess :)

Yes, I have my money order receipt so I will try to have them check on it. I think if the money order was lost or else, she would at least answer my e-mails. I know she is around as she added more auctions on ebay :-( Thanks for your insights Kandice Denise

"Kandice Seeber" a écrit dans le message de news:409a7ad6$ snipped-for-privacy@news.bnb-lp.com...

Hehehe, thanks for trying to help anyway... LOLOL

Denise

"Candace" a écrit dans le message de news: snipped-for-privacy@mb-m07.aol.com...

denise -- here in the US mail fraud is a serious crime. I actualy went through the FBI (no s*it) but it was the postal mail service that got some results for me. Personally, I would threaten legal action. Tell her if you don't get the beads or a refund in 10 days (gotta give her time to actually replace the beads, which when you make them, may take a while) then you are filing legal charges against her. That should at least get you a response.

I have used threats several times when the seller would not send me my stuff. I only had to actually file charges on one, and I got my money back. I don't like threatening people, however, I want to point out that they were never empty threats. I had every intention of getting my stuff and -- so far-- I always have.

Becki "In between the moon and you, the angels have a better view of the crumbling difference between wrong and right." -- Counting Crows

Hi Becki, I will head to the post office first thing in the morning with my copy of the money order. Gladly, I kept it. I just wrote an e-mail to her telling her what I intend to do. I hope she will at least answer. I sent 5 e-mails yet of which I kept copies. After going to the post office, I will send her a snail-mail letter depending on the answer I will get. I sure would prefer to get the beads than a refund but frankly, if I get a refund, I am getting a Tink bead.

Thank you for your help Denise

"BeckiBead" a écrit dans le message de news: snipped-for-privacy@mb-m18.aol.com...

It's possible that she is, for some reason, either not receiving your emails, or (and this happened to a customer of mine) she's replying and you're not seeing the replies. Go through your junk mail folder, if you have one, to make sure your mail reader isn't marking them as junk.

If that turns up nothing, try sending a letter via registered mail. In the letter, state that you sent it because she seems not to be receiving your emails. Remind her of the transaction, ask whether she received your cashier's check, and when you can expect to receive your beads.

It's also possible that she sent the beads late and was embarrassed to reply, thinking "Oh, they'll get there any day anyway". I ordered some mugs and the company sent the wrong ones... when I emailed them about it, they didn't reply. I figured I was SOL, but a week later a package arrived on the front porch from them with the correct mugs in it.

If you simply never hear back from her, see if you can find a lawyer who will write a letter for you without charging an arm and a leg. THAT will definitely jostle her into SOME response!

-Kalera

Denise -- the other thing we can do is that you email me privately and tell me who this is, and I will go buy something from her on Ebay. That way, I will also have a line of communication open to her and can suggest nicely to her that she has a problem.

Yeah, it is sneaky but I will pay her, a legitimate ebay transaction. Just for the opportunity to talk to her. She will have to send me an email.

Becki "In between the moon and you, the angels have a better view of the crumbling difference between wrong and right." -- Counting Crows

Was there any kind of insurance on the package? Does she post anywhere online where you might be able to discreetly get her attention, like WetCanvas? And at WetCanvas, you can send a private message with a return receipt request, too!

Good luck!

Tink Rent-A-Tink Info via snipped-for-privacy@blackswampglassworks.com Latest Work is here:

This is very sweet... Denise, email me. :-)

Tinkiepoo Rent-A-Tink Info via snipped-for-privacy@blackswampglassworks.com Latest Work is here:

Denise, I purchased some beads totalling about $12 and the gal had not sent them to me. Waited, tried all sorts of means to get hold of her. They charged me for the beads. I gave her a negative feedback at that point. She responded then but still no beads! She still has not sent the beads. Don't know about eating the whole thing. Grace graceex

vj found this in rec.crafts.beads, from snipped-for-privacy@aol.com (GRACEEX) :

]Denise, ]I purchased some beads totalling about $12 and the gal had not sent them to me. ] Waited, tried all sorts of means to get hold of her. They charged me for the ]beads. I gave her a negative feedback at that point. She responded then but ]still no beads! She still has not sent the beads. Don't know about eating the ]whole thing. ]Grace ]graceex

that's why 99% of my beads come from people right here in this group. and i got your message. i am SO lovesick!

----------- @vicki [SnuggleWench] (Books)

HI Becki,

I wrote a private mail to you earlier today but for another reason. Not sure if it reached you.

I did buy some stuff from her auctions 2 months ago and got my stuff slowly but I got it. It look like a woman having too much on her plate, I don't think she is dishonest but she is avoiding responsabilities.

Thanks for your help... write back if you get my e-mail Denise

"BeckiBead" a écrit dans le message de news: snipped-for-privacy@mb-m13.aol.com...

It is frustrating Grace! That's not the amount...it's to deal with people that aren't up to the task they choose to do. If you want to sell, be good at it. Like for every other activity be it create beads, sell them or wash floors.

Denise

"GRACEEX" a écrit dans le message de news: snipped-for-privacy@mb-m26.aol.com...

I agree there too Vicki... my first choice was to buy in Canada to avoid the hassle of changing currency and customs fees. But then, I would miss too many good beadmakers so now, I will do like you, choose within the group instead so I won't be burned twice.

Denise

"vj" a écrit dans le message de news: snipped-for-privacy@4ax.com...