I generally don't yell at people on the phone unless it's another one of those borderline scammers.
BUT - I'd about had it - they were doing everything possible to deny this claim. I wasn't having anything removed or even in overnight. It was drain the beast before it burst and possibly caused worse problems - like infection, internal bleeding. And lets not even mention the pain it was causing and the potential issues if I was walking from place to place at home. (the guys I worked with drove me home - I was out of work for 12 days from the second day of the start of the pain.)
Cheryl