With nothing to do with quilting or fabric, let me ask you:
I order a product. It gets sent via a major shipping company, NOT the USPS or UPS or DHL. Their tracking info says the pkg was delivered to my front porch. It wasn't. I was here, recognize the Fe..oops, major shipping company's delivery man, and he was not here that day or this week. So the m.s.c. sends him to track down the pkg, retrieve it, and deliver it to me. He comes to my address and realizes, "I didn't deliver anything here this week." Nope.
So, as the package was already NOT delivered here, why send him back to this address to retrieve a pkg he did not deliver? Uh... This is a mystery to me. 8->
At least it wasn't fabric or a quilty thing.
Merry Christmas!
Ragmop/Sandy-- "Ah sweet mystery of Life, At last I've found thee!"
(music & lyrics by Rida Johnson Young & Victor Herber)
Don't know, Sandy. Very strange - but - somehow we nned to try to be just as kind and patient as you can with everybody who delivers packages. This season is rough on them (there are now 2 generations of cute UPS guys in my family), even more overwhelming since the weather has caused them to have the shipments come in in major avalanches. The cash register folks are staggering with tired too. My nephew just checked out of a store where he says the clerk couldn't even talk anymore. She just kind of nodded at the total on the register and held out her hand. Report back on your Fed. . . puzzle. We would like to know the resolution. Polly
Sounds like Fed-Ex to me. Their services were so bad the years I lived in Dallas, it got to the point I would not place an order an item if Fed-Ex was my only option for shipment. They were beyond awful . . . every time . . . nothing to do with the time of year.
I have to report a good delivery story! Several actually. I've been mailing stuff with USPS and the service has been incredible! I mailed two boxes late Wednesday afternoon (4ish)..one to Amarillo, Texas and one to Albany, New York.....both arrived earlier today!! I only did the priority mail, not next day or two day!!! Amazing!! I've had several get to their destinations just as quickly last week and the week before. I'm very impressed. KJ
I sent a package to my mother via FedEx this week. Took the package in on Wednesday, told him is was NOT a rush...did NOT need to be there before Christmas. My mother called me today to let me know that the things I had sent her were very pretty!
The only company I have ever had any dealings with that did not live up to the service expected was DHL. I have had a few minor problems with UPS, but it is with the driver not the company. Almost every one in town has had problems with the driver, he has been on probation so many times it isn't funny, but he always seems to pull through. Now Fed Ex has always been great, I use to tell the company we ordered my mother's supplies from for her oxygen that if they couldn't send it by Fed Ex I would find another place to get her supplies. Oh and back this summer I did order a book off ebay and had tracking etc on it and it never arrived but it said it was delivered to my house on line, never got it, someone a few streets down probably did and did not return it. On line said it was delivered about 10 minutes before the mail makes it to my door so I know he left it elsewhere.
I have been expecting a package by DHL for over a week now, still stuck in Utah according to the tracking number. :(
I said to DH, "Does this sound familiar?" Similar stuff has happened to me with FedEx at least twice within the last year. They must use subcontractors in your area as they do in ours sometimes. The truck isn't even always marked FedEx, and the drivers mark things "delivered" even when they aren't.
The last time, I had ordered a book reader device. It was "scheduled" to be delivered on a certain date. It was a Saturday and the Penn State/Ohio State game was being televised. It came on at 3:30 PM. I was upstairs five minutes before this time, looking out the door, wondering if FedEx would get here on Saturday afternoon. After that I was keeping one eye on the driveway. Later that evening, I again checked the tracking site and found that the item had been delivered at 3:26 PM that afternoon!! Not bloody likely, says I!! And I said it to a FE person that I managed to get on the phone. So they put a tracer on it. On Monday morning, guess who showed up with the item. I confronted him about the fact it had supposedly been delivered the previous day and he sheepishly admitted that he had marked it delivered "by mistake." Yeah, second time for that mistake.
I wouldn't have minded if they couldn't deliver it when they said. I realize things happen. But it's upsetting to read that it was allegedly delivered, and to think that they're going to claim I got it when I didn't. I really can't stand the lying, which is what it is. I avoid places that ship FedEx, because it's a crapshoot here. Once in a while the shipment shows up with no problem, but you can't count on the veracity of their tracking site.
UPS, on the other hand, is golden here. They get it here when they say so, or before. Their tracking site said they would deliver a Christmas present for DH on Friday (today). Yesterday evening, after coming in from a family visit, I idly checked the tracking site to see if it was still on schedule for delivery. The UPS site said it had been delivered at 4:30 PM (which was shortly before we came home and entered by the back door). Astonished, I looked out onto the front porch and there it was! A day early! I know some people don't like UPS, but I think it depends on where you are. They are great here. The one guy knows I quilt and always asks me about it when he delivers fabric packages! His mom quilts too.
And yet, both UPS and the USPS regularly deliver my packages to a house further down the block -- my address is 7726, that house is 7626 -- that homeowner is getting really tired of having to deliver my packages. Occasionally we get her mail and packages but not nearly as often as she gets ours.
Our old FedEx guy was my son's soccer coach. We would catch up when he delivered here. The day he delivered ds's computer to the house down the street ds about had a fit. (he checked the tracking and saw it had been delivered, and not here! ) These guys move a lot of packages. There are bound to be problems. As long as they are trying and they don't destroy the packages I am usually happy. I would avoid UPS in the old neighborhood but except the lazy mail girl (I think her bottom is glued to her car seat) everyone has been great since we moved here. I would think the best thing you could do Sandy is to contact the seller. They actually pay for the shipping and hopefully if they have enough trouble they might go with what works for you. This time of year is pretty hellacious for these folks. It must be a nightmare of a job. Hope your package wasn' a gift. Taria
hey Rags!! i've been helping dh deliver flowers and baskets all week. its exhausting. dh, to my knowledge, never makes mistakes, i do tho. i've been known to write down the wrong street number and when i get there, check the addy # on the card and oops, wrong house, back out, over to other addy. once i was even on the wrong street tho had the right addy written down. stuff happens, eh.
with as many as we've had going thru us its a wonder more folks dont deliver to the wrong addys. the excess at this time of year is a nightmare for all delivery folks. cant take them home and do it tomorrow either, just keep on delivering til they're all in the right home. one more day, tho today wasnt bad.
yesterday we had between dh and i, 107 deliverys. he started with about ten baskets that another courier gets from one of her customers. drops them all off at the various homes of the other couriers to deliver in their own area, the night before. so dh was on the road as soon as it was acceptable to start deliverys, about 7:30ish. then pick up more and more and more and keep on delivering til they're done. he had about ten out of area ones that can take a half hour each when out far enough. they pay well for these tho so its worth the time.
what annoys me most is when one florist isnt ready with their flowers and asks the courier to wait. one did that yesterday, our busiest day on the last run of the day, he said ok (fool) and the rest of us waited an extra hour after the late time hit rush hour so we all started our last deliverys an hour and a half later than usual. that is a pita when you got so many. i didnt finish til 8pm last night. :( thank goodness it is summer and stays light so late....but still. rambling again, brain has conked out. oops. i hope they find your package before xmas day or whoever got it calls them and tells them its at the wrong house. hopefully those folks are honest enough to call. cheers and Happy Holidays from the sunny south pacific, jeanne
Yep, sounds about like the shipping situation here. UPS is great, in my neighborhood. Lauren, the regular driver, asks about my quilting and about Gene's guitar amps, makes sure to give me time to put the dog outside before I answer the door. My USPS guy is a friend, makes sure packages are delivered to the front door (we have a real porch, unlike many neighbors) and not stuffed inside the box. The "Other Delivery People" aka F-X are over-worked and under-conscientious, reckless on the streets, rude (except for today ) and dismissive. F-X put out a tracer/tracker, sent the delivery guy here, he admitted he just didn't know what he'd done w/ that pkg and had no idea how to back-track to look for it. Customer service person on the phone said "Maybe one of your neighbors will call to say it was delivered there by mistake." (I've done that, for F-X; ain't my pkg, won't keep it). I know my neighbors, they ALL have my ph.# (from our annual food-drive flyers), and I just don't believe they'd keep something that was delivered by mistake (we have had other occasions to exchange mis-delivered mail and pkgs). And there's no reason to believe it was even this neighborhood where he lost it. Polly: I didn't get mad, upset, impatient, rude, mouthy, snotty, snippy, bitchy, ornery, arrogant, or even sigh heavily. I laughed. Laughed the 3 times I called F-X, laughed when I called Radio Shack about the problem and was told their computers had just gone down, please call back in a few minutes. * Laughed when I called back & was told they could re-ship the item, get charged for it a 2nd time including all the shipping, and it would come via F-X, again, laughed when the operator didn't know R.S. doesn't require a signature upon delivery, laughed at the idea of "it will get to you within 5-7 days" -- I don't think so-- and laughed at having to wait for 2-3 weeks for a refund. I just laughed. What else could I do? Why throw a temper tantrum when there's no one here to witness it? Wouldn't want to waste all that drama! LOL *How to get a real person on R.S. phone: call to place an order but not via the punch-number system. There's no option to talk to a real person, so bypass their system. F-X will continue to hope the pkg somehow turns up, maybe it'll grow legs or wings and come in on its own power; R.S. will wait for F-X to notify them of non-delivery, and I went to Wild Birds Unlimited (near the shopping mall but not too near, thank goodness) and got m-i-l a nice gift certificate (she's an avid birder) as an alternate gift. As I said, at least it wasn't fabric or something else for my quilting world. "Ya' pays yer money, ya' takes yer chances."
Merry Christmas!
Ragmop/Sandy-- I tried to know Every mystery Soon realized, no It was too much for me ... Beautiful Mystery --- Caedmon's Call
On 12/22/06 6:37 PM, in article SPydnXTkPIK snipped-for-privacy@ptd.net, "I.E.Z." wrote:
Just reading all those words makes me feel better (Sandy didn't get : mad, upset, impatient, rude, mouthy, snotty, snippy, bitchy, ornery, arrogant, or even sigh heavily). Let me tell you about my shopping misadventure. We have a DDIL who is a total nut about her dachshunds. She has four. I ordered a door-draft stopper sort of long wiener dog for their family room. (She also loves goofy daschy decor.) Want to know what was in the package when it arrived? A t-shirt. A t-shirt with a picture of a beaver on it. Written under the beaver were the words "Dam It". Struck me as highly appropriate. Polly
Retail humor -sigh heavily. I do hope you've made her that darling little WH on the cover of Janet Kime's "It's Raining Cats and Dogs". And she might enjoy Alexander McCall Smith's "Finer Points of Sausage Dogs", the sequel to "Portuguese Irregular Verbs". Full of goofy humor. Roberta in D
"Polly Esther" schrieb im Newsbeitrag news: snipped-for-privacy@corp.supernews.com...
today while I was shopping the postman dropped by with a parcel... and didn't leave it with a neighbour... now I have to wait till #^$%*&^&^%$ Wednesday before I know: a) who it's from b) what's inside
as far as I know I have received all I was supposed to what the %^%$# is in that parcel??!! I just hope I have hair left by Wednesday
POLLY!!!!!!!!!!!!! By any chance, do you want to tell me where you got this t-shirt from? After DH has worked on soooo many dams in his Heavy Equipment Career (in charge of the equip getting from one dam job to the next most of the time) I am in the process of making him a DAM Quilt (about done collecting the landscape fabrics for it) the t-shirt would be PERFECT!!!!!!! Sooooooooo....if'n it isnt too much to ask...
Butterfly For President (All this Presidential stuff knocked me flat with a migraine--Dr visit included. I'm ok for the first time in days--bad reaction to the flooring smells--but the floors are GORGEOUS and the fella was meticulous. YAY!!)
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