And yet, I think you'd be hard pressed to argue that Volvos are uniformly bad cars. That's certainly not the reputation they have.
I've had people say that they'll never buy an Audi or a VW because they had a bad experience or whatever, but I have had such good luck with my VWs that I'm hard pressed to want anything else. There are always going to be bad experiences. I know a ton of people with RAV4s who love them, but I do have one friend who had problems with hers from day one and will never have another one. Ok. But that still doesn't make them a bad car.
Elizabeth