does anybody know about this shop?

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I ordered from them on Jan. 3 and didn't get anything. I have emailed with
no response, called an out of service phone number, and can't find ANY phone
number on their web site. Does anyone know if this store is still in
business - or what! Thanks,
Karen, Queen of Squishies
Reply to
Karen, Queen of Squishies
Yeesh ... according to their shipping policies, your order will be shipped between (and I quote) 1-6 weeks. How's that for a heckuva spectrum??? -- Connie :)
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Reply to
SewVeryCreative
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sorry bout the long link, Karen. check the result here of a reverse addy search. shows a name at the same address. is it the same phone number? fwiw, hope it helps. jeanne
"Karen Queen of Squishies" wrote...
Reply to
nzlstar*
6 weeks??? holy smokes, sounds like if she doesnt have it in stock, she orders it from the country of origin and waits til it arrives. if this is the case, she should email the customer immediately to let the customer decide if they wish to wait. also she should not charge for the purchase until she receives it and remails it to the customer. not having a phone number that works or replying to emails about the order is really really bad business practice imo. i dont know how long she has had to reply to the email tho. sure makes the hairs on my neck stand up tho. i hope you hear something soon. oh yea, i think her name is cathy from the link i sent on reverse addys. j.
"SewVeryCreative" wrote...
Reply to
nzlstar*
I'd be inclined to stop payment and then email and ask that the order be cancelled. This doesn't sound good with no email response and the phone not working. You can buy batiks anywhere- I think materialpleasures.com has all their fabric, including a nice selection of batiks, for $6 a yard again this week. Better safe than sorry....
Leslie, Missy & The Furbabies in MO>
Reply to
Leslie & The Furbabies in MO.
Is that the right url Leslie? That's an antique and vintage textile site.....or did I miss something on the website? And there are some pricey fabrics there!
Reply to
KJ
that address appears to be a residental one, she must be working from home. if you do cancel the order, give her a full explanation so she can improve her business practices. this shouldnt happen to anyone. quick accurate contact with customers should be the minimum one expects from any business. j.
"KJ" wrote...
Reply to
nzlstar*
Darnnit! I can never remember if it's marterialpleasure.com or materialpleasures.com If one doesn't work then try the other. The owner's name is Leslie (also!)- you might want to email her and be sure the sale is still on for the $6 a yard prices. She changes the price on your invoice- the sale price won't show on the website or on your emailed confirmation invoice. I have spent oodles of $$$ there for 3-4 years now and she NEVER fails to change the cost to the sale price before she bills you- if you order within the correct time frame, etc. And she's extremely fair on her shipping charges. Sorry for the mix-up!
Leslie, Missy & The Furbabies in MO.
Reply to
Leslie & The Furbabies in MO.
I ordered a set of nine 5 x 5 Butterfly Batik panels. I'm sure I can find them elsewhere. I do want to make sure my payment is reversed first though, like you said.
Karen, Queen of Squishies
Reply to
Karen, Queen of Squishies
True ... I'd be awfully miffed, too. I don't know why they're not answering you ... when did you contact them?? If it's been longer than a week (without a response), I'd file some sort of complaint with PayPal. PayPal's awfully good at getting answers. Where they might not talk to you (I'd not do business with them again, if I were you - but that's just me), they WILL talk to PayPal. If they want their money, they will!!!
If you did it through PP, you should have heard *something* from them - even if only a shipping report. PP makes it so easy to ship goods, it's scary.
-- Connie :)
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Reply to
SewVeryCreative
yup, that should take care of the problem for ya. geez, glad its not me, i'd be climb'n the walls by now. i can get rather impatient with lack of communication. good luck, j.
"Karen, Queen of Squishies" wrote...
"nzlstar*" wrote...
Reply to
nzlstar*
Let's see. I ordered on the 3rd. I emailed them about 12 days later. Five days after that I tried calling. Then the same day I emailed them through PayPal. Three days later I escalated it to a PayPal claim. PayPal said it may take a month for them to get some answers.
Karen, Queen of Squishies - nope, not doing business there again
Reply to
Karen, Queen of Squishies
a month???? in this day of electronics, any and all transactions ought to be done instantly. i do not ever understand the hold up on some things. dont forget to let us know how it turns out, eh. fingers crossed someone moves faster than that, geez louise, j.
"Karen, Queen of Squishies" wrote...
Reply to
nzlstar*
I got my batik panels in the mail on the 22nd. Still no note or communication. I don't know if I got them because of the PayPal thing, or if this was the normal delivery. But I got them! : ) They are SO beautiful!
Karen, Queen of Squishies
Reply to
Karen, Queen of Squishies

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