Machine Problems Again(long)

Back on Oct. 21, 2007 I purchased a new Husqvarna Emerald 183 to replace
my 14 year old Viking. It was basically the replacement for the model I
had. Being it is a $800.00 machine I figured it should be much better
than just some cheap Singer.
Well, I guess I was wrong. In Janurary, the computer screen just went
blank. So, off to the repair shop it went. They had to replace the
computer board. During sewing today the arm locked up. Now it won't go
up or down.
The repair place only picks up from their Joann store on Tuesday and
return on Tuesday, so by the time I get it back, it well be 5 months old
and will have either not been working or in the repair shop for 1 month
of that time.
Needless to say, I'm pretty upset!!!
Critter Comforts: Quilts for Homeless Animals
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Reply to
Jill -Critter Comforts
Jill, have you tried the only suggestion our techy dept. at work used to offer? Have you turned it off, unplugged it (that wards off evil spirits or something) and then tried it again? I think the geek translation of that is 'shut up and reboot'. Probably, with the load of stitching that you do, you need something seriously heavy like the old Viking 9000. I kind of doubt that the Emerald is sturdy enough for the likes of you. I wish I could just hand you a SM for 'in the meanwhile'. There are two beautiful old Singers just sitting here. All they ever get is admired and I know they could keep you going until your new SM comes home. @#$! Do try the reboot thing. With sympathy, Polly
Reply to
Polly Esther
Is the machine still under warranty? Can you force them to replace the unit or.... maybe even refund your money so you can buy a different machine? Seems to me sewing machines should be like marriages .... if the basic assumption isn't met then you ought to be able to get an annulment.
Sunny
Reply to
Sunny
Man, Jill, that stinks. I'm sorry you're having all these troubles that shut down your sewing. Do think about an old Singer for a back up machine. You can get nice ones for $10-50. It doesn't have to be a Featherweight or a 221... just a little 99 or a 15-91. I'm no expert when it comes to the old Singers but they are easy to use and you can do some repairs and the maintenance yourself. I have a darling 1950 model 15-91 that I love- bought it on eBay about 10 years ago for $25 plus $15 shipping. Just about any old *black* Singer will do great for you. That's about the extent of my Singer knowledge- buy a black one! LOL
Hope you get your machine back soon and it plays nicely with you from now on.
With sympathy,
Leslie & The Furbabies in MO.
Reply to
Leslie & The Furbabies in MO.
I have a 401A that's tan....it's one of the good Singers too! I just don't use it anymore. However my mother always seems to use it when she comes to visit. My Bernina's are always out and ready to go, but she unpacks the Singer because it's the one she and her mother used to have. At least I know it still works every few years!!!
Reply to
KJ
On Mar 6, 4:03 pm, Julia in MN wrote:
I have a black Singer 301. They came in the long and short bed version. Very cool machine.
Piece,
Marsha
Reply to
threads
The 401's are awesome machines, I also have one but really don't use it. But now I might have to pull it out and give it a spin!
Jill, I am so sorry to hear about your problems with your machine. I would feel lost if I didn't have a machine to sew on. I wish I could email you one.......LOL....which one would you like. Does your dealer allow trade-ins? I traded my last machine in for the wonderful Janome 6600P and got my full purchase price.
Just an idea,
Marsha......in nw, OH......again.
Reply to
threads
In article ,
Gosh, Jill, I don't blame you for being upset. Have you talked to anyone about the possibility of getting the machine completely replaced?
Reply to
Sandy
I have three 301s that are black :) They actually came in different colors - black, mocha, and oyster & tan.
-Irene
Reply to
IMS
That stinks...any chance you can insist they replace it? Sounds like a 'lemon' to me...
-Irene
On Thu, 6 Mar 2008 15:08:29 -0500, snipped-for-privacy@webtv.net (Jill
>Back on Oct. 21, 2007 I purchased a new Husqvarna Emerald 183 to replace >my 14 year old Viking. It was basically the replacement for the model I >had. Being it is a $800.00 machine I figured it should be much better >than just some cheap Singer. > Well, I guess I was wrong. In Janurary, the computer screen just went >blank. So, off to the repair shop it went. They had to replace the >computer board. During sewing today the arm locked up. Now it won't go >up or down. > The repair place only picks up from their Joann store on Tuesday and >return on Tuesday, so by the time I get it back, it well be 5 months old >and will have either not been working or in the repair shop for 1 month >of that time. > Needless to say, I'm pretty upset!!! > >Critter Comforts: Quilts for Homeless Animals >
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Reply to
IMS
I feel your pain Jill. I bought a Janome 6600 in June. I am having some oddball problems (although I am lucky it is running, just some glitches) The dealer I bought it from was authorized but has since gone out of business. That means I have a $1500+ machine and if I want it looked at I have to pay for labor. I can, with their permission send it across country at my expense both ways. I talked at length to the folks in NJ that are supposed to be helpful but ended up pretty frustrated. They really don't take care of their customers. I think you would hear this same story over and over again and maybe about most of the manufacturers. I really don't think any of them give a rats patootie about their customers. I am lucky to have lot of machines since I have been collecting them for some time but this has been a sorry lesson for me. I hope you get your problem straightened out soon. As machines go more and more to computer models I think we are going to find more and more problems and costs. TAria
Reply to
Taria
I thought my buying the Berninas, serger and other stuff on ebay was pretty scary with no dealer to service or back up a warranty. Maybe just 'buying' is scary. Polly
Reply to
Polly Esther
I have bought more than a machine or two on Ebay. My Brother 1500 (new) had to be sent back for a small problem but I knew that was the warranty when I bought it. I have been happy with the new serger I bought online. There have been a few FW's and other vintage machines too. I have had really good luck overall. I think the odds are that problems are few and addressed adequately most of the time and that is really good. Boy if you have the odd problem though you are really looking for that paddle store up the creek.
I am coming to the realization I just don't adjust well to new technology. That is a whole different problem with 'me'. The warranty on 'me' is long since over! Taria
Reply to
Taria
Thanks for all your support! Forunately, I do have a back up, my MIL old White/Viking. It works OK, but is getting tired. It's really frustrating to pay good money for a new machine only to have it break down after just a couple of months. I do sew about 20 hours a week, but I don't think that had anything to do with it. Thanks again for listening!
Critter Comforts: Quilts for Homeless Animals
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Reply to
Jill -Critter Comforts
Sorry to hear this. We do feel your pain. I'd push for a replacement machine because anything out of commission that long has got to be a lemon.
You didn't know that Singer had bought Husqvarna did you?
marcella
In article ,
> Back on Oct. 21, 2007 I purchased a new Husqvarna Emerald 183 to replace > my 14 year old Viking. It was basically the replacement for the model I > had. Being it is a $800.00 machine I figured it should be much better > than just some cheap Singer. > Well, I guess I was wrong. In Janurary, the computer screen just went > blank. So, off to the repair shop it went. They had to replace the > computer board. During sewing today the arm locked up. Now it won't go > up or down. > The repair place only picks up from their Joann store on Tuesday and > return on Tuesday, so by the time I get it back, it well be 5 months old > and will have either not been working or in the repair shop for 1 month > of that time. > Needless to say, I'm pretty upset!!! > > Critter Comforts: Quilts for Homeless Animals >
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Reply to
Marcella Peek

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