OT if you hear an explosion and feel the earth shake....

Don't panic, it is probably just kiri arriving at Sam's Club.

She took the van in on Friday and had all the tires, including the spare, replaced. She had them balanced, and whatever other fondling of large vulcanized rubber objects they charge for. She drove home, and then Saturday she went to the mall. That is all the driving that they have seen.

This morning, the rear left tire is flat. The one that blew out was the rear right.

Annoyed doesn't even begin to describe her state. DH is going to go with her when she goes out there to deal with it. He is planning on wearing a big raincoat, I suggested a flack vest to go with it, just in case they are very very stupid in the tire center at Sam's. At this point I think she could explode tire technicians merely with the fury driven power of her mind.

I told her to try Sears. Which is not something I am even going to think about within yards of her.

NightMist

Reply to
NightMist
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What a horrible situation! She could have been the victim of very poor work by the employees or could have been sold "old" tires. Perhaps both. I used to date a car dealer, and he told me NEVER go to any sort of discount tire place, since they often purchase old tires at a very low price from a warehouse and then re- sell them low enough to undercut the local competition. By "old", he meant tires that had been sitting around for quite a while, which dries out and deteriorates the rubber -- the tires are new in that they have not been on a car, but have been sitting around long enough so that under use they will fail under the stress of tire pressure and weight of a car. (When you have a car that is seldom driven the tires seem OK since the miles are low, but the rubber gradually dries out, and you notice it when they won't hold proper tire pressure.) He told me to get tires only from a busy tire business that purchases tires only from the manufacturers. He was a jerk in many ways, but he gave me very good advice about my cars.

Reply to
Mary

Hubby works in the tire business and has for about 15yrs. You can tell the age of your tires. It is the DOT (Department of Transportation)# right on the tire. He said there maybe two separate DOT #'s. You want to look at the longest/biggest number. The last four digits will be the week and the year of manufacturer. So if the numbers are 0310. That would mean they were made the third week of the year, in January of

2010. So 5206 means that they were made the last week of the year in 2006.

No matter the age though your warranty starts when they put them > What a horrible situation! She could have been the victim of very

Reply to
Joanna

Is there now a small crater where she blew? ;)

A horrid situation, and one they need to correct ASAP> That could have been dangerous.

But I can't help wishing I'd been the proverbial fly on the wall...

Reply to
Kate XXXXXX

Me too, on the other hand I didn't want to end up wandering round and round a warehouse store for however long it took them to fix it.

According to DH, all kiri had to do was smile like a shark while sweetly explaining the problem, and the people in the tire center started treating her like an unexploded bomb. Apparently they all but kowtowed while asking for her receipts and stuff, then jumped to getting the van in and looking it over immediately. Immediately is not generally a word one expects to find in the vocabulary of such places.

When they called her in to pick up the van, and then had to admit that the problem was the rim seal on that particular tire and thus their fault, they groveled very prettily according to kiri. She can be absolutely terrifying at the same time she is being sweetly reasonable.

*sniff* I'm so proud!

NightMist

Reply to
NightMist

Oh, a fellow practitioner! I love doing that, I must admit. Oh, the power rush! :D

No, I am Not Nice, no, not at all...

Reply to
Kate XXXXXX

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