From NPR's phone greeting for their IT support department:
"And remember, your computer is your friend. A friend who sometimes falls down, disappoints, or is forgetful and unreliable. But still, your friend. This call may be recorded."
*snicker*Lightening bumped out one of our phones. We thought the entire connection to our home was out. "Not so," says MaBell. "The computer says the service to your house is fine, it must be one of your phones." Ma told us how to check them one-by-one and find the bum phone. "But," I asked, "is there a way to call you back without having to survive the computer that says, 'if youwanttcustomerservice press1now, ifyouknowyourextensionpress2and please includeyourdnaandmothersmaidenname' ?" Ma Bell said it was easy. Just sit quietly and don't say anything and don't punch anything. How sweet it is. It works with the drug store computer phone, the department stores and the home improvement stores. I'm having the best time. When you confuse and confound the answering machine computer thing, it hands you over to a human. Yes. You are smarter than it is. Polly
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