My husband bought it online for me (AllBrands - no refund policy), and I'm stuck with it. I already have a White 3300 which has worked well for me. The
4400 has both machine and software problems. We should have read some reviews before selecting this machine.
If anyone here has any experience/solutions for this machine's problems, I'd love to hear from you - thanks (I cross-posted this to alt.sewing.mach-emboider, btw - hoping to find a fellow "sufferer").