RE: Insult

I went to Capital One's website (and after MUCH looking) found a email contact. Following is the response and the email I sent:

Thank you for contacting Capital One.

We appreciate the time you have taken to provide us with feedback about our recent advertisement. Please be assured that your comments have been forwarded to the appropriate area for review.

We are sensitive to what consumers think of our communications and apologize for coming off as offensive. We make extensive use of consumer research before, during, and after the production of all of our advertising. We will keep your concerns in mind as we continue to develop means by which to convey the benefits of the valuable products we offer.

We appreciate your concerns and if you have additional questions, please do not hesitate to contact us.

Sincerely,

L.M. Chavit eCorrespondence Capital One Services(R)

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where you can access valuableproducts and services.Original Message Follows:------------------------The following was a direct quote from an internet friend of mine on anewsgroup directly aimed for yarn crafters. (Knitters, mostly) I have toagree that I, too, am offended by this card. Knitting has become a veryfavored pastime and this obviously DOES NOT reflect this. You are out oftouch with current trends. "The mail just arrived. In it there was a beautifully printed, full color postcard advertising CapitalOne bank. On the front, there is a picture of an elegantly wrapped gift box, and the wording "Whoever said. "It's better to give than to receive" probably had an aunt who like to knit."

Well, I wasn't going to give them any of my business anyhow, but this makes it a certainty."