Guess what Baby Lock has done?

Nov 07, 2008 20 Replies

The quilt shop called and Baby Lock has not only replaced my old Quest with a new machine, but they've sent something called "Quest Plus". Don't know what plus means yet - but I'm picking up the machine on Monday - sooooo excited!!!!!!!!!!!!!!!!!!



Musicmaker


yyaaaayyyyyy


Woo HOO! I'm thrilled for you! I hope this one is just perfect! Good for you (and your quilt shop) for pursuing this to the end!

That's really good news Musicmaker. Well done. . In message , Musicmaker writes

From what I can see, the difference is the large quilting table. Good luck with the new machine!

L>The quilt shop called and Baby Lock has not only replaced my old Quest

Great news Musicmaker! Is this in response to your letter to the president of Baby Lock? We'll all be anxiously awaiting how you like your new machine. I'm so glad you pursued this - even though it's a pain in the neck, it was worth it if you get a working machine (& maybe even an upgrade!!)

Pauline Northern California

Good lord--I don't see how the table could be larger than the one that came with the original Quest. My dealer said he thinks the Quest 2 address complaints about the original one. Gen

Woohoo!!!!!! Congratulations! I hope this one is everything it should have been in the first place. :)

wow, that was quick and extra taboot. well done you and the shop owner. merry xmas, j.

"Musicmaker"wrote... The quilt shop called and Baby Lock has not only replaced my old Quest with a new machine, but they've sent something called "Quest Plus". Don't know what plus means yet - but I'm picking up the machine on Monday - sooooo excited!!!!!!!!!!!!!!!!!!

Musicmaker yyaaaayyyyyy

Happy for you! It is what they should have done! Barbara in FL

Fantastic news!!! I hope it means you will now be sewing and quilting up a storm!!

Good for you for taking the time to put the issue in writing and making a plan and sticking to it. It's so great that they listened!!

-Irene

I'm so happy for you! Please let me know what the "Plus" is....I don't want to miss out on anything for my Quest either! Can't wait to hear how it works for you.

WOOHOO!!! I hope you are sewing a mile-a-minute with no problems in sight!

Way to go Music!!!! Hope you get many hours of enjoyment out of it.

Hugs, Mika

In two weeks flat, that's pretty darn good!

Karen, Queen of Squishies

Wow Cindy, you must have gotten the call just as we talked about when you were here the other day...so happy for you.. Lyn

Pauline - I actually held on to the letter to the Pres, because I wanted to give the lower "layers" in the organization to have a chance to make things right. I did send the letter to BL along with the machine so they'd have no doubts about what I wanted.

That's what I'm hoping, Gen!

Musicmaker

Maybe they're knowing that a few hundred of us were wafting to hear the outcome........ Music, I sure hope this machine is the right one after all the anticipation of last year, the doesn't work of this year, and now a new one.

Butterfly (Anxiously awaiting to hear, I made this on the new machine and..........it WORKED B E A U T I F U L L Y)

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