I just have to vent somewhere!
I've ranted before about my laptop, I didn't name the manufacturer, this time I will, it's Acer.
On Christmas Eve, it died, thankfully my husbands work and access to testing stuff enabled us to determine this was not the hard drive so we were able to keep that whilst sending the machine back to Acer, under warranty as it was 6 months old. They replaced the motherboard.
After it was returned there then started to be increasing evidence that the hard drive was slowly failing, it's still under warranty, but they do not respect data, so we had to do it ourselves, again, it was only because of DH's access to equipment that he could sort this.
Even before this, the plastic casing around the power socket was chipped, but it seemed to work fine so I didn't worry about it, then today I noticed it was on battery power when I thought I was plugged in, I unplugged and after a bit of investigating discovered a pin that should have been in the socket was firmly wedged in the plug and was no longer making a connection. It could have been like this for sometime, just making a connection.
Obviously we will have to contact Acer and rant, I feel we shouldn't accept repair, this is the third problem and at each repair, they do not extend your warranty if they do any work on it and this part is attached to the motherboard, so would have been replaced in January, so it failed in 2 months, if my warranty had expired between then and now, even though it failed in 2 months, I'd have been stuffed.
I really need my laptop right now, I have a chest infection, I feel terrible, all I want to do is lie in bed and listen to the radio - which I do online, I feel many hours of boredom ahead.
Anne