I am SO ticked off at DHL, the USPS and the VitaminShoppe! I placed an order at the Vitamin shoppe last monday, the 26th, early in the day, which 'they' claim for one that I placed on the 27th. They FINALLY acknowledged my order on the 29th, stating that it had been shipped on the 28th. They gave me a tracking number, but their email said, if your number starts with an 8, it was shipped via DHL. Mine started with a 9, so I questioned that. Fast forward to their response, their mistake, even tho mine starts with a 9, it WAS shipped DHL. Okay, so I go to DHL to track my package. No info available! I hit their contact us button to inquire. I e v e n t u a l l y got a response that it had gotten to their facility in Ohio, and that they had FARMED IT OUT TO THE USPS! They claimed the USPS would deliver it on or before July 3. The mail came today, NO PACKAGE. Now it won't come until the 5th, IF then, dammit! I have never heard of a package from NJ to TN taking this long, nor have I ever heard of a shipper such as DHL, UPS, or FedEx FARMING their deliveries OUT to the USPS! I've contacted my CC card company, and told them to rescind the payment to The Vitamin Shoppe. (heeeeeheeee, that's the ONLY gleeful thing out of this entire fiasco!) Thing is, I was a Vitamin Shoppe customer years ago, and left them last time for precisely the same abhorrant customer treatment. ..... yeesh, give a company a second chance, and manage to FLUB it UP again. Thanks for letting me vent. I am PISSED! Katherine will tell me to not hold back and tell ya'll how I really feel, LOL! Hugs, Noreen
- posted
17 years ago