Well, alright, it was while I was at the grocery store, after the back to school shopping with DD.
Her net connection is down and she's not sure when she'll be back up. The Mac folks say it is the ISP and the ISP say she must have a virus. (I know who I believe.)
Elizabeth, she's looking forward to continuing the conversation on manufacturing.
Cheryl
OOps, just reminded me, stay away from stores with back to school stuff like Staples!
Their second name is ISpeakPiffle don't you know.
We hit the sneaker store, the middle grade department store and the mall. MY FEET HURT
Snickering....
C
I hope it does't have a bad effect on her studying.
L >
Nah - that's all DVD's. She can do that stuff. I talked to her during "open abdominal wounds" and "mental health emergencies"....
C
You will probably find this strange and you do know by now that I am a bit strange, but to me that sounds like fun reading. I'm not squeamish and love anything to do with medicine.
L
I think it was more a long the line of "movies". I'd be ok with it too honestly.
C
Oh good-that makes you strange too. Hooray! I'm among friends.
>
Tell her to save her bandwidth.
Elizabeth
That's my girl lololol
You guys are too cute! Thanks for updating. Yes, I was watching thrilling medical type movies then did the little quizzes. All I can say - thankfully I can watch on the monitor of the MAC, and it's a big screen so I can play some lame game on the side while watching - making sure to note the "question" areas. But, I finished all those, and now I have to start cramming on-line classes - to get all done quickly. Yuck.
Now, after a week - we're back on line. 2 days of arguing with Verizon, 1 trip to the very busy, large, MAC store in Tyson's Corner, requiring 45 mi of gas, 2+ hours of my time, to end with making an appointment to drag my tower in the next day (yeah, Apple - at least genius bar service is free for the help - parts, of course cost). But, one of the guys on the floor told me he'd had similar issue with Verizon, so check with them again. DH that night brings home laptop, tries from another port (we're completely ethernet all over the entire house) and gets same essential messages. Calls Verizon
- some guy now admits that they've had a FIOS outage up the next branch in our supply line. Not us - them. Woo hoo. I only spent 2 hours on the phone, and running up and down many flights earlier that day when the gal on the phone clearly couldn't figure out to go to her next script coming up with the lame "it must be your MAC" .
Next day - before I lug heavy (industrial type dual processor tower) down stairs to schlep to MAC store - again - I call Verizon. This guy - argues with me - not them, and then has me go back and forth doing all the things we did the day before - to come up with.....the router is blown. And trust me - that was a last resort for him to admit when I kept telling him that a particular light wouldn't go steady. Duh. So, now they have to drop ship us a router - assuring me it'll go overnight. Which arrives here on Tuesday afternoon (as opposed to Saturday). Woo hoo. So, I finally got this done, reinstalled and am considering making a effigy (sculpture) out of the prior router.
To make this complete - during the nonsense with Verizon - somehow the passwords for a couple of mail accounts got corrupted -so that only took 40 min today to finally get a phone person to reissue temporaries so I can reset, etc. Sheesh.
Anyhow - my mail just finally started pouring in! What fun - something to read while doing on-line continuing ed.
Ellice
There is not an ISP in the book that doesn't say "It must be your computer" - sometimes I think they say it simply to buy time because they will be off duty when you call back mad !
Nope, mine tells me I have to crawl under the desk and disconnect my computer from the wall and then wait and then restart and then, when that doesn't work, we do the same thing with the modem. After that, and another long drawn out useless bit of information most of which I don't pay much attention to, I scream for a senior tech who generally says. Oh yeah!! That's a problem on our end. So sorry it'll be a week, or a month or a year to fix it, and in the meantime you can go directly to hell because we couldn't care less whether our equipment is working or not.
I'm off line at least once or twice a day for a 1/4 hour or so and at least once a week for about an hour or two. if it's only for an hour or two I consider that a good week.
That's another one - it's your router, unplug that. Didn't work ? Not our fault maybe there's a fault in the router - the main thing to understand is IT IS NEVER THEIR FAULT NO MATTER WHAT! When I have called sometimes I have been tempted to say "Is your name John Cleese?" - lead balloon time.
And not a computer company that doesn't say "it must be your ISP". And if your computer is Brand A and the modem is Brand B, they'll also blame your modem.
I'm pretty sure I've pinpointed my current problem down to the modem: writing e-mail online, it locks up the whole program after one sentence; writing offline, I can write 20 page novels with no problem, so it's obviously not caused by clicking on Write Mail.
Our "help line" for btinternet is now located in India so we can't understand what they are saying and they can't understand what we're saying...
So in other words, it comes down to the same thing lol
Several years ago, one of our financial commentators (Lou Dobbs) was listing those companies that were outsourcing jobs. And since he was pillorying them for that, he later felt compelled to praise them when they started bringing those call center jobs back home.
It seems that $10/hour for an American equates to $1/hour for an Indian who must repeat everything 10 times.
If enough of you complain and threaten to switch to whatever competitor is using people who speak unaccented English, you may succeed in bringing those jobs back home again.
"Karen C in California" wrote >
none of y'all speak unaccented English. You cannot imagine the convolutions I have gone through speaking to someone in Georgia and telling them I was calling from Saskatchewan Canada. Never mind the satellite TV support person somewhere in the USA who tried to tell me it was the mountains that were interfering with my picture.
Dawne
My husband worked at Dell Inc. for years. His job is now in Delhi, India and the person who has his job is paid 1,200 dollars per year to do what they paid him many times that amount AND their medical benefits are a joke. The benefits we had here stateside are the best. Now that we pay COBRA, it is costing us 745 dollars a month. Good think Mark is a hoarder of money. Hoarding does come in handy for some things.
That said, complain all you want, those jobs will never return. Forget it. Ain't happnin.
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